Current visiting times

After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”

Read more on visiting times...


Messages for loved ones and keeping in touch

We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication.  Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.

Read more information about messages for loved ones…

Current visiting times

After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”

Read more on visiting times...


Messages for loved ones and keeping in touch

We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication.  Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.

Read more information about messages for loved ones…

During your stay in hospital you will meet a number of different members of staff.  All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do. 

If you have any questions about your treatment, please ask a doctor or a nurse.

There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.

News

NHS staff survey shows staff at PHU feel their wellbeing is valued

Date: 11 March 2021

The results of the 2020 NHS National Staff Survey have been published and have shown that despite the challenges presented by the COVID-19 pandemic employees at Portsmouth Hospitals University NHS Trust (PHU) feel valued and respected by the Trust. This is fantastic news for PHU, who have been working hard to continue improvements across the Trust.

Building on the success of the previous year, our colleagues have told us that PHU is becoming an even better place to work than when they last completed the survey in 2019, and that more staff are happy with the standard of care we provide if their friend or relative needed treatment with us.  Meanwhile, 83% of respondents said that care of patients is the Trust’s top priority, an increase of 4% from 2019.

This year staff have told us that we have a culture that is focused on health and wellbeing, as well as safety with both themes scoring higher than 2019 and better than the average of similar organisations*.

Health and wellbeing has always been important to the Trust and over the last year we have been working on new ways to help support our staff, so it was great to see that fewer staff reported that they came to work despite not feeling well enough and more staff said the Trust took positive action on health and wellbeing. More staff than last year also said they felt we had made adequate adjustments to allow them to carry out their job.

Safety was another important area and more staff said that when errors and near misses are reported, we take the appropriate action to ensure they do not happen again. An increased number of colleagues also said that not only do they feel safe raising concerns about unsafe clinical practice (up 3% from 2019), but they also were confident the Trust would address their concerns (up 4% from 2019).

Additionally, more staff said that they had adequate materials and supplies to do their job and that there were enough staff to do their job properly.

New questions which relate to the COVID-19 pandemic were asked this year and included seeing if staff felt safe at work and able to speak up about anything that concerns them; both questions scored higher than the benchmark group average.

We were pleased to see an increased response rate this year with 4,194 members of staff completing the survey, which was carried out between October and November 2020. This accounts for 54% of our workforce and is 2% higher than the previous year, as well as 5% above the average when compared to comparable organisations (at 45%).

Nicole Cornelius, director of workforce and organisational development at Portsmouth Hospitals University NHS Trust, said, “I am very proud of these results, which are a clear indication of the hard work and dedication of the teams and individuals working at Portsmouth Hospitals University NHS Trust. The pride our staff have in working here is clear and the increase in percentage of staff who are happy for their friends or family to be cared for with us is a positive improvement from last year.

“All of our colleagues have done an amazing job over the last year and it’s great to see that our staff think we have taken positive action across many areas, including supporting their health and wellbeing. As one of the largest employers in the area, we hope that these results and our dedication to continuing to improve services and the culture within the Trust will not only help us retain the fantastic staff we already have, but also encourage new people to apply for a role with us.”

All NHS trusts across the country take part in the survey which asks staff for their views on themes such as equality and diversity, health and wellbeing, immediate managers, morale, safe environment, safety culture, staff engagement and team working. Its findings are used to improve working conditions for staff and ultimately improve patient care.

*Similar organisations are Acute Trusts and Acute and Community Trusts combined.

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Queen Alexandra Hospital,
Cosham,
Portsmouth,
PO6 3LY

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