We know how important it is for patients and families to be able to see visitors. Please help us keep our patients and staff as safe as possible by checking the guidance below before you visiting.
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Voluntary Services team can help pass on personal messages from family and friends.
After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
Our Strategy – Working Together, Improving Together
Our strategy sets out our vision, values, strategic aims and most importantly, how we will deliver against these ambitions for our patients, communities, and people in the future.
It is not just a document, it is for and about everyone at PHU, building on what we have achieved with a renewed focus on continuous improvement and the need to continue to work together and improve together to achieve our goals.
A full copy of the strategy can be downloaded here.
For more information, please visit our strategy webpage.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
Date: 06 September 2023
A new multi-million-pound dialysis centre has opened its doors to its first patients.
The 25-bed Fareham Renal Dialysis Centre, run by Portsmouth Hospitals University NHS Trust, is now providing life-saving services for kidney patients closer to home.
Linda Booker, who has been receiving dialysis treatment for six years, has had her travel time cut in half.
The 71-year-old said: “This new centre is much closer to home and has cut my travel time by half. I now have more time before and after my treatment as it doesn’t take as long to get here which is really great.
“The place has a really nice calm feel and it is great to look out the windows to see nature whilst I am sat here.”
The Trust has seen an increase in need for dialysis treatment since the COVID-19 pandemic and the new facility is vital to provide further capacity for those patients.
The centre, based at the Fareham Community Hospital site, will treat up to 150 patients a week and save local patients more than 380,000 miles in travel distance.
Janet Painton has been receiving dialysis treatment for the last 6 weeks after her kidney transplant, from 2003, began to fail.
The 68-year-old from Southampton said: “I had my first few weeks of treatment at Queen Alexandra Hospital and now I am having it in Fareham. It is much better for me to have the treatment here as it only takes 18 minutes from my home and I don’t have to go on the M27.
“The staff are absolutely fantastic!”
Clinic Manager Sharon Huggins has been leading the new team at the centre for the past few weeks.
She said: “It is really exciting for our staff to be able to deliver care and treatment in such a fresh and calming space for our patients. We have had so much positive feedback about how easy it is to get here and how nice it is.
“One of our patients, who used to take patient transport to Queen Alexandra Hospital, told me that he can now get himself to treatment as it is so close to his home. It has been great for our team to really hear the positive impact this is having for our patients.”
Divisional Director for Networked Services and Consultant Nephrologist at Portsmouth Hospitals University NHS Trust, Natalie Borman said: “We are thrilled to see our new 25 station dialysis facility open.
“For patients, living with kidney failure, the burden of travelling for their life-saving treatment three times a week has a big impact on their quality of life and it is great to hear in the first few weeks the impact this new centre has made already.”
The centre will also provide services for local residents with Chronic Kidney disease (CKD) who would normally have to travel for specialist outpatient care, intravenous iron fusions, dialysis planning and education.
Patient transport will be provided for those eligible and there is also free parking on site.