We know how important it is for patients and families to be able to see visitors. Please help us keep our patients and staff as safe as possible by checking the guidance below before you visiting.
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Voluntary Services team can help pass on personal messages from family and friends.
After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
During your stay in hospital you will meet a number of different members of staff. All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do.
If you have any questions about your treatment, please ask a doctor or a nurse.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
Date: 04 August 2022
We would like to apologise for the inconvenience caused to patients and visitors at QA Hospital this week following the introduction of a new parking system. We are working hard to resolve the issues and minimise the disruption experienced by our patients and visitors.
Visitors are required to visit the parking machine before leaving the carpark and input your registration number. To support the introduction of the new system and the resolution of the issues, we will have members of our security team based at the parking machines to assist anyone that needs help.
Parking registration and payment can be processed via the on-site machines or the JPass app, unfortunately we are aware that there are also issues with the app which our teams have escalated to the app provider to resolve.
We will provide an update once the issues have been resolved, together with enhanced signage to support with the implementation of the new system.
Blue badge holders can continue to park for free and will need to validate parking at our main reception by showing proof of your blue badge.
We appreciate that, especially at peak times, these issues are causing significant delays and frustration for our patients and visitors, for which we apologise. Thank you to our patients and visitors for bearing with us whilst we work hard to resolve these issues and will continue to update you.