Current visiting times

After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”

Read more on visiting times...


Messages for loved ones and keeping in touch

We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication.  Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.

Read more information about messages for loved ones…

Current visiting times

After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”

Read more on visiting times...


Messages for loved ones and keeping in touch

We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication.  Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.

Read more information about messages for loved ones…

During your stay in hospital you will meet a number of different members of staff.  All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do. 

If you have any questions about your treatment, please ask a doctor or a nurse.

There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.

News

New hospital service set up to support patients with mental health needs across Portsmouth

Date: 19 March 2021

in-reach service

Health, housing and support providers across Portsmouth and South East Hampshire, along with Portsmouth Hospitals University NHS Trust (PHU), have been working together to provide a new service supporting people with mental health needs.

The new In-Reach Service, which launched on 18 January, offers on-site support for inpatients and visitors to the Emergency Department at Queen Alexandra Hospital in Portsmouth who may need mental health support.

The aim of the service is to help relieve any worries or concerns patients may have around visiting hospital, provide support with using health services and attending appointments, as well as putting steps in place to avoid patients self-discharging early without completing treatment.

Through In-Reach patients can be referred to other health and social care services in the community in preparation for discharge and be able to access support and guidance around housing to ensure no one is discharged on to the streets.

Natalie Raven, Matron at PHU, said: “This is such a fantastic service which will provide support and reassurance to our patients at times of crisis. We have been working collaboratively with local services to successfully launch this project and ensure our patients are kept safe and well.”

Cllr Matthew Winnington, Portsmouth City Council's Cabinet Member for Health, Wellbeing and Social Care, said: “Going into hospital can be an anxious experience for anyone but even more so for some of our most vulnerable residents, especially those with existing mental health conditions. We're pleased to be involved in this new service which helps to ensure that individuals get the care and treatment they need and leave with support to avoid returning to situations which are detrimental to their health and are likely to lead to repeat hospital admission. This is no good for the individual or our health services, which are under even greater pressure than normal.”

If a person is concerned about a patient’s mental health needs or housing situation while they are in hospital, they are invited to get in touch with the In-Reach Recovery Workers, who are available from Monday to Friday, 10am to 6pm.

  • Summary:
  • Category:
Back to top
Working together to drive excellence in care for our patients and communities Page feedback Tell us what you think

Get in touch

Queen Alexandra Hospital,
Cosham,
Portsmouth,
PO6 3LY

© 2021, Portsmouth Hospitals NHS Trust