After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”
Read more on visiting times...
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.
After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”
Read more on visiting times...
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
During your stay in hospital you will meet a number of different members of staff. All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do.
If you have any questions about your treatment, please ask a doctor or a nurse.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
Date: 22 July 2021
Supported by £58 million of national funding, the new ED will provide an effective, modern and welcoming environment for our patients, their families and our colleagues.
Penny Emerit, chief executive, said: “Receiving outline planning permission from Portsmouth City Council is an exciting milestone in our plans to develop a brand new emergency department for our patients, colleagues and our local community.
“As well as giving us the capacity we need to meet the needs of our local residents, the new department will enable us to work more efficiently to give all our patients the very best possible care.”
The new ED will provide the opportunity to implement best practice for patients needing urgent and emergency care, continue to improve patient safety and will mean colleagues will be able to work in a more streamlined way.
The new design will give our nursing teams better visibility across the department, enable faster decision-making by clinicians, and will mean patients have faster access to our radiology team for scans and tests. Combined, these will mean people visiting the department will receive the treatment they need in a timely way.
The design will also see adults and children treated in single rooms, improving privacy and dignity and enabling any patient with symptoms of Coronavirus or other potentially infectious conditions to be isolated quickly.
Doubling resus capacity from four adult bays to eight will provide additional capacity for patients needing treatment for critical conditions, while two further paediatric resus bays will be provided for children. Furthermore, a new CT scanner, located within the ED, will mean patients requiring a specialist scan will be able to have one without leaving the department.
The new department will also be energy-efficient, include easy-to-understand signage and wayfinding for visitors, and provide our staff team with dedicated rest areas to support their wellbeing.
Construction work is set to start in autumn 2022.
If you would like to be kept updated or get involved as we develop our new emergency department, please email us at bbec@porthosp.nhs.uk.
You can find out more about other developments happening at PHU by following this link.
