We know how important it is for patients and families to be able to see visitors. Please help us keep our patients and staff as safe as possible by checking the guidance below before you visiting.
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Voluntary Services team can help pass on personal messages from family and friends.
After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
During your stay in hospital you will meet a number of different members of staff. All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do.
If you have any questions about your treatment, please ask a doctor or a nurse.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
Date: 24 June 2021
Portsmouth Hospitals University NHS Trust has submitted an outline planning application for its brand new emergency department (ED) at Queen Alexandra Hospital.
The planning application marks the next step in developing the new facility, supported by £58 million of national funding, which will provide a modern, light and welcoming environment for our patients, their families and our colleagues.
The new ED will provide the opportunity to implement best practice for patients needing urgent and emergency care, enhance patient safety and will mean our colleagues will be able to work in a more streamlined way. This will enable faster decision-making and prompter care, meaning people visiting the department will receive the treatment they need in a timely way.
The design will see adults and children treated in single rooms, not only improving privacy and dignity but also enabling any patient with symptoms of Coronavirus or other respiratory conditions to be isolated quickly.
Furthermore, doubling resus capacity from four adult bays to eight will provide additional capacity for patients needing treatment for critical conditions, while two further paediatric resus bays will be provided for children and a new CT scanner, located within the ED, will mean patients requiring a specialist scan will be able to have one without leaving the department.
The new department will also be energy-efficient, include easy-to-understand signage and wayfinding for visitors, and provide our staff team with dedicated rest areas to support their wellbeing.
Penny Emerit, chief executive, said: “These exciting plans are the result of really strong collaboration between our clinicians, colleagues, partners and architects. Our existing ED is 40 years old and simply wasn’t designed for the number of patients we now see. The new department will give us the capacity we need to meet the needs of our local community and, crucially, enable us to work more efficiently to give all our patients the very best possible care.”
If you would like to be kept updated or get involved as we develop our new emergency department, please email us at email@example.com.
You can find out more about other developments happening at PHU by following this link.