We know how important it is for patients and families to be able to see visitors. Please help us keep our patients and staff as safe as possible by checking the guidance below before you visiting.
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Voluntary Services team can help pass on personal messages from family and friends.
After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
Our Strategy – Working Together, Improving Together
Our strategy sets out our vision, values, strategic aims and most importantly, how we will deliver against these ambitions for our patients, communities, and people in the future.
It is not just a document, it is for and about everyone at PHU, building on what we have achieved with a renewed focus on continuous improvement and the need to continue to work together and improve together to achieve our goals.
A full copy of the strategy can be downloaded here.
For more information, please visit our strategy webpage.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
Date: 26 June 2023
There are more than 1,100 people working within estates and facilities at Portsmouth Hospitals University NHS Trust (PHU), playing a vital role in helping ensure a safe and comfortable environment for our patients, visitors, and other staff.
Nationally, estates and facilities services are estimated to make up around 8% of the NHS workforce, carrying out roles from cleaning to catering, security to porters, switchboard to electricians, helipad maintenance and much more. They help keep our buildings and grounds functioning round the clock, so as part of National Healthcare Estates and Facilities Day on 21 June 2023, we took the opportunity to recognise and celebrate the contribution they make 365 days a year.
We started the day by having our estates and facilities flag raised outside of Queen Alexandra Hospital by Mark Orchard, chief financial officer at PHU, alongside our guest of honour for the day Fiona Daly, deputy director of estates and NHS England, before going on a tour of the site. We were accompanied by representatives from Equans, The Hospital Company and Pario – our partner organisations.
During the tour we shared more on current and planned developments across the site including several green initiatives we are putting in place to help create a more sustainable, environmentally friendly place to work and receive care.
The tour was followed by an awards presentation where Lee Wiltshire, director of facilities management services at Equans, received his 40 years’ long service award and colleagues from across PHU and our partner organisations were also recognised for their hard work and dedication.
To round off the week, we wanted to share some amazing facts from our estates and facilities team and once again thank them for all they do.
Did you know….