We know how important it is for patients and families to be able to see visitors. Please help us keep our patients and staff as safe as possible by checking the guidance below before you visiting.
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Voluntary Services team can help pass on personal messages from family and friends.
After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
During your stay in hospital you will meet a number of different members of staff. All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do.
If you have any questions about your treatment, please ask a doctor or a nurse.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
Date: 27 May 2021
Portsmouth City Council has hailed our mortuary team as one of the city’s pandemic heroes in a special awards ceremony.
In recognition of their hard work throughout the COVID-19 pandemic, the team, based at Queen Alexandra Hospital, were presented with a Coronavirus Civic Award.
The council received over 120 nominations for the awards and 10, chosen by an independent panel of representatives, were presented with a certificate and a medal from Lord Mayor, Councillor Frank Jonas.
Senior anatomical pathology technician John Shave said: “As a team we are extremely proud to have won this award in recognition of all our hard work and dedication during the COVID pandemic.”
“We would like to thank Portsmouth City Council for honouring us with this award.”
Lord Mayor, Councillor Frank Jonas said: “This year the civic awards focus on those who have significantly contributed to the city during the pandemic.
“Each person, business or group recognised has made a huge difference to people in the city during this incredibly challenging time. Some are well known in Portsmouth, while others have made a quieter, but nonetheless significant contribution.
“They have all gone above and beyond their usual job or volunteering role to keep critical services going and support the most vulnerable people in our community, as well as those who have fallen ill with coronavirus.
“On behalf of the people of Portsmouth, I would like to say a heartfelt thank you."
Congratulations to all the winners!