We know how important it is for patients and families to be able to see visitors. Please help us keep our patients and staff as safe as possible by checking the guidance below before you visiting.
Read more on visiting times...
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Voluntary Services team can help pass on personal messages from family and friends.
After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”
Read more on visiting times...
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
During your stay in hospital you will meet a number of different members of staff. All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do.
If you have any questions about your treatment, please ask a doctor or a nurse.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
Date: 28 September 2021
What does compassionate care look like to you? Midwife Zoe Grace is a true example of someone who embodies our Trust values, delivering the best possible care for our patients and communities.
Zoe is an asset to PHU and that is why she has been awarded Employee of the Month for August.
She was nominated by a patient who said; “I was on E8 Ward over Christmas with COVID-19 and 30-weeks pregnant with low foetal movement, and Zoe was one of the midwifes looking after me.
“I was having my check with her when an ITU consultant came in saying my dad (also in with COVID-19) had sadly reached end of life.
“Zoe sat with me while his end-of-life care was going on and until he had passed. She helped me with contacting family, keeping me calm for the baby and comforting me. She made the worst time possible that bit more bearable.”
Yesterday chief executive, Penny Emerit, visited Zoe on the maternity ward to present her with a certificate and to thank her for going that extra mile.
If you have received care from an individual or team and would like to thank them, why not nominate them for Employee and Team of the Month?
#ProudToBePHU
