We know how important it is for patients and families to be able to see visitors. Please help us keep our patients and staff as safe as possible by checking the guidance below before you visiting.
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Voluntary Services team can help pass on personal messages from family and friends.
After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
Our Strategy – Working Together, Improving Together
Our strategy sets out our vision, values, strategic aims and most importantly, how we will deliver against these ambitions for our patients, communities, and people in the future.
It is not just a document, it is for and about everyone at PHU, building on what we have achieved with a renewed focus on continuous improvement and the need to continue to work together and improve together to achieve our goals.
A full copy of the strategy can be downloaded here.
For more information, please visit our strategy webpage.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
Date: 07 September 2021
With a small number of prosthetists across the UK, there are very few units up and down the country able to provide a prosthetist and orthotist service for patients.
Queen Alexandra Hospital (QA) houses one of the largest maxillofacial units, with the laboratory team recently being accredited by the National School of Healthcare Science as a training unit to host trainees on a masters’ level.
The unit covers a large geographical area, including Portsmouth, Isle of Wight, Bognor Regis and even as far as Jersey - all needing artificial facial and body prostheses.
Anna Veli is the only maxillofacial prosthetist based at QA, a unique role and one we are lucky to have in Portsmouth.
As a maxillofacial prosthetist, Anna uses her skills and knowledge to give back the confidence of her patients who suffer from a facial deformity, whether that be from cancer, trauma or congenital.
Anna is there from the start of a patient’s journey, which can be a distressing time for them. Going through such a change, Anna is there to support them not only clinically, but emotionally too.
“I use my skills to get my patients back to normal life as much as possible. I see patients from the very beginning, when they are very distressed, but with the use of prosthesis I can see them re-enter society again.
“I combine science and art to help them feel whole again. It is a big responsibility to know that my patients really rely on me but knowing I can help them is amazing. That is the most rewarding part of my role,” Anna explained.
Anna will often see patients for the rest of their lives, coming back to see her roughly every year. Anna builds great relationships with her patients, which she says is key in delivering the best patient care - something we are proud of here at Portsmouth Hospitals University NHS Trust (PHU).