A stay in hospital can be a daunting time for anyone whether it is for a short or long time. But having someone with you can help you recover and make you feel more at ease.
Keeping in contact with friends and family is important to patients. It is recognised that a balance is needed between maintaining that contact and allowing for rest and recuperation. In response to feedback from patients, families and carers wards and departments have local guidelines about visiting times so please do check before visiting.
At Portsmouth Hospitals NHS Trust, we are proud to provide expert, compassionate care.
We are here for our local population of about 675,000 residents across Portsmouth and south east Hampshire and care for many people beyond, including providing some tertiary services to a catchment area of more than 2m people.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
During your stay in hospital you will meet a number of different members of staff. All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do.
If you have any questions about your treatment, please ask a doctor or a nurse.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
Date: 03 February 2020
This week is National Apprenticeship Week, which aims to highlight apprenticeships and the positive impact they have on individuals.
We are celebrating the week by introducing some of the Apprentices we have here at Portsmouth Hospitals NHS Trust (PHT).
Meet Emily Fraser, an Apprentice in the Paediatric Department who started her apprenticeship journey here back in June.
After completing her studies at college, Emily was ready for her next career step. After numerous job applications, she came across the many exciting apprenticeship roles within PHT.
Emily knew she wanted to come work for the Trust and says: “Where I spent a lot of my childhood under the care of the Paediatric Team, I desperately wanted to come work for the hospital. When I was finally given the news that I was successful and would be starting an apprenticeship with the team that I grew up with, I was ecstatic.”
Seven months on, Emily is thriving in her role and has learnt lots of new skills. Emily notes: “I knew when I first began looking for an apprenticeship that it would be the best route for me as I wanted to be able to get myself on to the career ladder while still being able to learn.
“I am really enjoying my apprenticeship, learning lots of new things as well as working alongside a brilliant team. Every day is a different day, the whole team are so friendly and have been really supportive of my needs and made the necessary adjustments as I am in a wheelchair.”
Emily’s progression and enthusiasm in the team hasn’t gone unnoticed after being nominated for an award at the Pride of Portsmouth Awards back in November last year. Emily was recognised for making a huge difference in the team with her compassion and dedication.
Well done Emily!
If you are interested in taking up an apprenticeship at PHT, visit: https://www.porthosp.nhs.uk/departments/learning%20and%20development/apprenticeships.htm