After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”
Read more on visiting times...
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.
After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”
Read more on visiting times...
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
During your stay in hospital you will meet a number of different members of staff. All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do.
If you have any questions about your treatment, please ask a doctor or a nurse.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
Date: 12 May 2022
Time: 09:00
As part of our International Nurse’s Day celebrations, we’re highlighting the brilliant work and contributions from some of our nurses at PHU.
Caroline McCrea, advanced critical care practitioner, has worked at PHU for nearly six years. Before she came to QA, she was a cardiothoracic nurse specialist in London. She comes from a family of medics including both parents and her identical twin sister is an anaesthetist registrar.
Caroline’s background is in nursing and she has been an advanced critical care practitioner at QA for nearly six years, but nursing wasn’t always her first choice.
She said: “Nursing actually wasn’t on my radar initially, I wanted to study medicine but I didn’t manage to get into medical school. So I did my nursing degree at university and from the moment I went on my first placement I just fell in love. I loved meeting different patients and learning about various treatments. You always have something new to learn every day and it’s a job that you could never get bored of.”
Caroline noted how important the support from colleagues is in her role. “It’s invaluable. It makes every day much easier, it makes a hard day better and the hospital would not be a very happy place to work without your team. I think that has become even more apparent in the last two years. We would not have got through it without having our work family there for support.”
Caroline is one of the many PHU nurses to feature in our ten -part documentary series, Nurses on the Ward. The documentary airs on Thursdays at 8pm on W Channel: https://w.uktv.co.uk/shows/nurses-on-the-ward/
Revealing what she hopes viewers will take from the series, Caroline said: “I hope it inspires people to see the truth behind what nurses can do, and that it shows them our job is multi-faceted. There are so many different layers to what we do.”
