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We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Voluntary Services team can help pass on personal messages from family and friends.
After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
Our Strategy – Working Together, Improving Together
Our strategy sets out our vision, values, strategic aims and most importantly, how we will deliver against these ambitions for our patients, communities, and people in the future.
It is not just a document, it is for and about everyone at PHU, building on what we have achieved with a renewed focus on continuous improvement and the need to continue to work together and improve together to achieve our goals.
A full copy of the strategy can be downloaded here.
For more information, please visit our strategy webpage.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
Date: 12 July 2021
Our maxillofacial department has welcomed the Trust’s first 3D printer as part of a long-term goal to develop a 3D hub.
The 3D printer uses patient CT and CBCT scans to print models of bones and soft tissue to help surgeons plan operations ahead, reducing theatre time and patient risk.
It will also help with patient consent as well as providing a new dynamic to student training.
Principal maxillofacial prosthetist Anna Veli said: “We are so thrilled to finally get the 3D printer as it is something that we have wanted for a long time in order to develop our service and as part of our long-term goal for a 3D hub in the hospital.
“Previously, a 3D model could take up to two weeks to arrive from an outside supplier, so having a printer of our own has dramatically reduced that waiting time, as well as the cost.
“Even more, the beauty of it is that it can print overnight and by the morning we have our 3D model ready to work on.
“We can then use this to simplify things for our patients who are able to understand more about their surgery. The feedback we have had from our patients confirm that this helps them feel more at ease, when they give operation consent.
“It also helps our surgeons to better visualise how an operation could go, which reduces stress, and the theatre time. They feel they have already completed the operation before they even enter the theatre room.
“We have had a few cases where the surgeon had to “change” their plan after seeing the 3D model, something that they feel it is a great tool to avoid the unexpected.”