After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
During your stay in hospital you will meet a number of different members of staff. All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do.
If you have any questions about your treatment, please ask a doctor or a nurse.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
Date: 18 February 2021
One of our very own, Mark Green, Heart Failure Nurse, has been shortlisted for the Cardiovascular Nurse of the Year award at this year’s British Journal of Nursing (BJN) Awards.
The annual BJN Awards recognises and celebrates excellence in nursing. There will be a week-long celebration, 8 to 12 March, where winners will share their work and achievements.
Mark was nominated by his colleague Rosalynn Austin, Research Nurse, who after helping him with a recent project, realised how much Mark goes above and beyond for his patients.
She explains: “As a result of the COVID-19 pandemic Mark worked with various teams in cardiology to set up and run an ambulatory clinic for those with heart failure. The primary goal was to support high risk patients, preventing admission, improve quality of life and prognosis.
“This ambulatory pathway made a massive difference to the care of many patients. It gave them access to expert specialist care at a time when they otherwise may have felt isolated and fearful. For patients already hospitalised, rapid review in this service by Mark has facilitated early discharges and reduced pressure on community services.”
The nomination came as quite a shock to Mark, who feels he is just doing his job. He adds: “I wasn’t aware that I had even been nominated for the award, so hearing that I’d actually been shortlisted was a complete shock. At the time the focus was to make sure that patients with a diagnosis of heart failure felt fully supported during the pandemic and that they had someone that they could contact if they needed any help. The ambulatory clinic continues to allow us to do this.”
Winners will be announced at a virtual awards ceremony on 8 March.
Good luck to all! #BJNAwards #ProudtobePHU