After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”
Read more on visiting times...
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.
After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”
Read more on visiting times...
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
During your stay in hospital you will meet a number of different members of staff. All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do.
If you have any questions about your treatment, please ask a doctor or a nurse.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
Date: 17 January 2023
Spades were poised at the ready to cut the sod as part of the next major milestone in the development of the new Emergency Department at Portsmouth Hospitals University NHS Trust.
Staff involved in the Building Better Emergency Care project at Queen Alexandra Hospital were joined by Chief Executive Penny Emerit and Chair Melloney Poole for the cutting of the sod ceremony.
Demand on urgent and emergency services has increased throughout the Portsmouth and south east Hampshire area and the facility has been planned by clinicians to help support this demand and offer an improved environment for both patients and staff.
Chief Executive Penny Emerit said: “Seeing another major milestone in our work to improve emergency care for our community is fantastic.
“This new facility provides a great opportunity to redesign our urgent and emergency services to further respond to the needs of our patients.
“Our clinical teams are leading the discussions with colleagues, partners and patients to ensure we provide the best possible services for our population and the best possible environment and facilities for our dedicated teams.”
Chairman Melloney Poole said: “A huge amount of work has been put in by all our staff across Portsmouth Hospitals University NHS Trust and our system partners to design a new Emergency Department and it is wonderful to see our vision becoming a reality.”
Local MPs, including Portsmouth North MP Penny Mordaunt, Havant MP Alan Mak, West Meon MP Flick Drummond and East Hampshire MP Damian Hinds, and construction partner colleagues from Integrated Health Projects (IHP) joined staff to celebrate the sod cutting ceremony.
IHP Regional Director Jason Griffiths added: “IHP are absolutely delighted to be working alongside the Portsmouth Hospitals University NHS Trust in delivering this superb healthcare facility in Portsmouth.
“The completed facility will change the lives of so many local people and we are proud to be the chosen partner for such a scheme.
“This project has been made possible through the collaboration of everyone involved and I look forward to handing over the completed facility in 2024.”
The Emergency Department programme received £58 million of national funding in October last year and the facility is planned to open in Winter 2024.
Some of the new features of the department include:
You can take a virtual tour of the facility with our fly through video to see how the design will help our staff to work in a more streamlined way, continue to improve patient safety and provide the best possible care.
If you would like to be kept updated or get involved as we develop our new emergency department, please email us at bbec@porthosp.nhs.uk.
