A stay in hospital can be a daunting time for anyone whether it is for a short or long time. But having someone with you can help you recover and make you feel more at ease.
Keeping in contact with friends and family is important to patients. It is recognised that a balance is needed between maintaining that contact and allowing for rest and recuperation. In response to feedback from patients, families and carers wards and departments have local guidelines about visiting times so please do check before visiting.
At Portsmouth Hospitals NHS Trust, we are proud to provide expert, compassionate care.
We are here for our local population of about 675,000 residents across Portsmouth and south east Hampshire and care for many people beyond, including providing some tertiary services to a catchment area of more than 2m people.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
During your stay in hospital you will meet a number of different members of staff. All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do.
If you have any questions about your treatment, please ask a doctor or a nurse.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
Date: 24 February 2020
It can be heartbreaking sitting next to your loved one when they are in hospital and very unwell. Having to face losing them is one of the most difficult challenges you will ever experience.
Senior Sister Marianne Treagust said the team on F2 had been thinking for a while about how they could further support relatives, carers and friends staying by the side of their loved one at the end of their life. So she came up the idea of a “comfort basket.” Marianne explained that people in their patient group “can be especially vulnerable, particularly when they have been together for many years and are facing losing their life long companion.”
Marianne and her colleagues thought about what they would appreciate if they were in that position and decided on some toiletries – toothbrushes, toothpaste, soap, wet wipes, tissues, combs, flannel and towels. A cosy blanket, eye mask, lavender “calming spray” and a radio/CD player are also in the basket. The team also hope to get some small cushions to help make the armchairs more comfortable. They do also offer the use of a fold away bed for night-time.
Currently, the baskets are only for F2 Ward and they will be given to the next of kin who find themselves sat at the bedside of their loved one, alone and with little or no family/friend support. The team hopes that this gesture will provide a little comfort during a very distressing time.
These are important for Marianne. She said: “They don’t want to lose that person, so if we can try to make it a little bit more comfortable for them then that’s the least we can do. She also says it’s important to “care for the family, not just the patient as they’re all going through it.”
Anyone who would like to make a donation is asked to do so directly to F2 Ward.