We know how important it is for patients and families to be able to see visitors. Please help us keep our patients and staff as safe as possible by checking the guidance below before you visiting.
Read more on visiting times...
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Voluntary Services team can help pass on personal messages from family and friends.
After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”
Read more on visiting times...
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
During your stay in hospital you will meet a number of different members of staff. All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do.
If you have any questions about your treatment, please ask a doctor or a nurse.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
Date: 14 September 2023
The British Medical Association (BMA) is taking strike action involving consultants and junior doctors at a number of NHS trusts, including Portsmouth Hospitals University NHS Trust (PHU) on the following dates:
Consultants: from 7am on Tuesday 19 September to 7am on Thursday 21 September
Junior doctors: from 7am on Wednesday 20 September to 7am on Saturday 23 September
This action will impact services across all our sites and marks the first time that consultants and junior doctors will be taking strike action together in an ongoing dispute with the Government over pay and conditions.
We would urge patients and visitors to be aware of the expected impact these strikes will have on services and be prepared for disruption.
The safety of our patients and staff remains our top priority. We continue working with our teams to ensure we have robust plans in place to ensure the safety and welfare of our patients and our colleagues, as well as looking to minimise disruption where possible.
Unsure where to get urgent help - If your need is urgent, but not an emergency, please contact your GP practice as usual during opening hours or use NHS 111 Online to be assessed and directed to the right place for your needs. For symptoms and advice if you have an unwell child, visit the Healthier Together website or download the app.
Our hospitals, as well as the wider local health and care system, are very busy so you may be redirected to another service if appropriate or need to wait longer than we would like to be seen. Please continue to treat all our staff with respect and thank you for your support.
