Current visiting times

After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”

Read more on visiting times...


Messages for loved ones and keeping in touch

We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication.  Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.

Read more information about messages for loved ones…

Current visiting times

After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”

Read more on visiting times...


Messages for loved ones and keeping in touch

We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication.  Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.

Read more information about messages for loved ones…

During your stay in hospital you will meet a number of different members of staff.  All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do. 

If you have any questions about your treatment, please ask a doctor or a nurse.

There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.

News

July 2021: Employee, team and volunteer of the month winners

Date: 31 August 2021

A few members from the G1 Ward, with chief executive Penny Emerit, celebrating their team of the month win.

We always want to hear feedback from patients about our services and our staff and this month our employee, team and volunteer of the month recipients were winners thanks to their positive impact on their patients.

Compassionate and empathetic is how our employee of the month winner Ellie Ridley, a staff nurse on our F4 ward, was described by a patient’s relative.

Part of the nomination read: “In incredibly busy, hot circumstances with high levels of care required, Ellie keeps her cool and delivers proper compassionate patient and family centred care.

“My 87-year-old mum has had two heart attacks and a stroke but has had no loss of thinking.

“Ellie talks to her properly and cares for her gently.”

With only a few months under their belt, our dementia volunteers have already made a huge impact for our patients on D6 ward, a specialist hip fracture trauma unit for patients aged over 65.

The group were nominated by lead dementia nurse Emily Oliver and won our judges over to take the volunteers of the month title.

In her nomination, Emily said: “The volunteers have only been on the wards for just under a month but have become very embedded within the ward team, working alongside staff to provide compassionate care to patients

“Visitors who have come onto the ward have been extremely positive about the volunteers and have found reassurance in the fact that their loved one has someone who they can talk too and do activities with.”

 

On every one of our wards, each member of staff plays a vital part of ensuring the ward runs smoothly and provides the best care to patients.

This month’s team winner was the whole of the G1 ward, for older person’s medicine, thanks to their care of a patient.

A relative wrote: “My family and I would like you to pass on our heartfelt thanks for the amazing care my mum received throughout her stay, her care has been exemplary.

“Every single member of staff I have seen dealing with my Mum, the consultant, (Dr Mark Kazosi), senior house officers, ward sisters, staff nurses, fantastic health care support workers, student nurses, to the tea ladies, have all been kind, compassionate and caring.

“Although an extremely busy and sometimes challenging ward, all staff remain cheerful, treat all patients and relatives with dignity and respect and never stop working to ensure a positive experience.”

Our chief executive Penny Emerit and Trust chairman Melloney Poole surprised all the award winners with a certificate and badge.

 

Nominations open

For employee and team of the month, you can nominate any individual member of staff or a department/ team, as well as honorary contract holders, MOD colleagues (representing the armed forces), and Engie staff (estates, catering, housekeeping and portering), working on PHU sites.

Head to our website for the employee and team nomination form.

For volunteer of the month, you can nominate any individual or group for the award.

Please head to our website for the volunteer nomination form.

Paper copies can also be downloaded from the website and sent to Communications, De La Court,  Queen Alexandra Hospital, PO6 3LY.

 

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