After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”
Read more on visiting times...
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.
After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”
Read more on visiting times...
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
During your stay in hospital you will meet a number of different members of staff. All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do.
If you have any questions about your treatment, please ask a doctor or a nurse.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
Date: 31 January 2023
A stronger partnership between neighbouring NHS trusts will help tackle the long-standing challenges of delivering healthcare for the Isle of Wight and ensure the provision of high quality, safe, and sustainable services to all the populations they serve.
Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust will take the logical next step in their Acute Services Partnership and are committed to continued engagement with partners and the public to shape the way forward.
All partners are ambitious for the Isle of Wight and want to ensure that Islanders, as well as those visiting the Island, receive the best possible care and health outcomes. Operating many fragile services, as the Trust currently does, puts this ambition at risk.
Together, Island and other Hampshire and Isle of Wight Integrated Care System partners, have been exploring how services on the Isle of Wight could be better organised to ensure that the improvement of recent years continues, and that healthcare on the island is made sustainable for the long-term.
All partners have worked together on a strategic plan for the future of services on the Isle of Wight. It includes the recent review of community and mental health services across Hampshire and Isle of Wight, which helped us to understand how to better meet the demands of the future and how organisations might work better together to meet those demands.
In parallel, partners have been exploring the best way to ensure acute hospital services on the Island can be sustainable and how the Isle of Wight Ambulance Service can strengthen the partnerships they have with South Central Ambulance NHS Foundation Trust.
Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust, with the backdrop of a long history of working together, entered into an Acute Services Partnership in 2020 to address the clinical and financial sustainability of small and fragile hospital services on the Isle of Wight. Since its creation, the Partnership has delivered improvements in services on the Island including Stroke, Cardiology, and Urology. Bringing the two organisations closer together will mean they can better respond to the challenges facing the NHS and the changing needs of the people they serve.
Both Boards recognise that working together provides the best opportunity to achieve this. The logical next step is to confirm a single Chief Executive with a mandate to create a single Executive Team and single clinical leadership approach across the two Trusts.
Melloney Poole, Chairman at Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust said:
“Our two organisations are taking the next step in our Acute Services Partnership which will bring teams from both Trusts more closely together, while remaining two separate, statutory organisations.
“Working together and in collaboration with our partners is the only viable way to ensure safe, sustainable, and compassionate services for the Isle of Wight.
“We will continue to listen to the voices and needs of our communities and ensure they continue to be involved in the development of our services and the care they receive.”
“Creating a single leadership team and establishing shared clinical leadership will allow us to better plan and deliver services for a combined population of 800,000 people across Portsmouth, southeast Hampshire and on the Isle of Wight.”
Maggie MacIsaac, Chief Executive at Hampshire and Isle of Wight Integrated Care Board said:
“In recent years health services on the Isle of Wight have seen positive change, bringing benefits to those who use them. Many of these improvements have been achieved through working in close partnership between the island and mainland organisations.”
“To ensure the sustainability of all healthcare services on the island we are working together across organisations and geographies. This ethos of partnership working has been our guiding principle over many years. Bringing the Isle of Wight Trust and Portsmouth Hospitals University NHS Trust closer together continues this collaboration, prioritises quality of care and maintains the patient at the centre of our plans.”
