A stay in hospital can be a daunting time for anyone whether it is for a short or long time. But having someone with you can help you recover and make you feel more at ease.
Keeping in contact with friends and family is important to patients. It is recognised that a balance is needed between maintaining that contact and allowing for rest and recuperation. In response to feedback from patients, families and carers wards and departments have local guidelines about visiting times so please do check before visiting.
At Portsmouth Hospitals NHS Trust, we are proud to provide expert, compassionate care.
We are here for our local population of about 675,000 residents across Portsmouth and south east Hampshire and care for many people beyond, including providing some tertiary services to a catchment area of more than 2m people.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
During your stay in hospital you will meet a number of different members of staff. All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do.
If you have any questions about your treatment, please ask a doctor or a nurse.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
Date: 22 November 2019
The outstanding achievements of teams and individuals across the Trust were celebrated at our annual Pride of Portsmouth Awards ceremony.
This year an amazing 364 nominations were received across 12 categories, all of which align with our Trust values of working together for patients, with compassion, as one team and always improving.
This included the Patient’s Choice Award which gave members of the public the opportunity to recognise and thank an individual or team for going the extra mile in their time of need.
Categories also highlighted our inspirational leaders, apprentices and those recognised by Melloney Poole, Chairman, and Mark Cubbon, Chief Executive as upholding the Trust’s values in all that they do.
The awards, which were kindly supported Portsmouth Hospital Charity, provided an opportunity to recognise the fantastic contributions of our many volunteers and fundraisers, whose support is vital to our patients, their families and the Trust.
Finalists and their guests gathered at Portsmouth Guildhall for the awards ceremony yesterday <Monday> where they heard moving tributes from those who had made nominations.
We were delighted to welcome Patricia Fitzgerald, a member of our Patient, Family and Carer Collaborative, as guest speaker at the awards. Patricia spoke passionately about the care her husband Mike has received at the hospital and thanked individuals and teams for all they had done and continue to do for them both.
Mark Cubbon, Chief Executive, said: “The Pride of Portsmouth Awards are a fantastic opportunity for us to recognise and celebrate the outstanding achievements of our colleagues and teams right across the organisation. The nominations and stories we heard at the awards were nothing short of inspirational.
“I am immensely proud of individuals, teams and volunteers right across the organisation and would like to congratulate everyone nominated for an award and all of our winners on their achievement.
Full list of winners of the Pride of Portsmouth Awards 2019