We know how important it is for patients and families to be able to see visitors. Please help us keep our patients and staff as safe as possible by checking the guidance below before you visiting.
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Voluntary Services team can help pass on personal messages from family and friends.
After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
Our Strategy – Working Together, Improving Together
Our strategy sets out our vision, values, strategic aims and most importantly, how we will deliver against these ambitions for our patients, communities, and people in the future.
It is not just a document, it is for and about everyone at PHU, building on what we have achieved with a renewed focus on continuous improvement and the need to continue to work together and improve together to achieve our goals.
A full copy of the strategy can be downloaded here.
For more information, please visit our strategy webpage.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
Date: 12 July 2023
The British Medical Association (BMA) has confirmed that industrial action, in the form of strikes, will take place at Portsmouth Hospitals University NHS Trust this week. This action will impact services across all our sites.
Junior doctor members of the BMA are due to take part in strike action from 7am on Thursday 13 July until 7am on Tuesday 18 July. While consultant members of the BMA are due to strike from 7am on Thursday 20 July until 7am on Saturday 22 July. Both actions relate to an ongoing dispute between unions and the Government over pay.
We would urge patients and visitors to be aware of the expected impact these strikes will have on services and be prepared for disruption.
We are working with our teams to safely manage the impact of the industrial action, but some appointments or procedures will need to be rescheduled. We apologise for any inconvenience this causes and thank you for your understanding as staff will be working hard to minimise this where possible.
Our Emergency Department will remain open, however please only attend if you require urgent or emergency care.
If you have an appointment scheduled for a day that strike action is taking place on:
We will be contacting any patients with appointments on these days who will be affected by the industrial action. Unfortunately, this may be at short notice, as teams are working to try and keep activity going where possible.
If you do not hear from us, please attend your appointment as planned.
If you need medical care:
Please contact your GP Practice as usual.
You can also visit NHS 111 Online or call 111 if:
For symptoms and advice if you have a child unwell at home, visit the Healthier Together website or download the app.
Frequently asked questions
When will the strikes take place?
Unions have announced a five-day, 120-hour, walkout of junior doctors from 7am on Thursday 13 July until 7am on Tuesday 18 July.
This action will be quickly followed by a 48-hour strike by hospital consultants from 7am on Thursday 20 July until 7am on Saturday 22 July 22.
What is the difference between consultants and junior doctors?
Almost half of all hospital doctors in the country are junior doctors – more than 50,000. A junior doctor is any medical graduate who is in further training and not yet qualified to practice independently without supervision. They work across the hospital helping to diagnose, write prescriptions, support admission and discharge, maintain flow within the hospital and much more.
Hospital consultants are the NHS’s most senior clinicians, whose roles cannot be covered by other staff.
How will this affect appointments?
Some services may operate differently during strike action as we expect to see significant impact on planned and routine care.
If we have not contacted you about changing a planned appointment, you should attend as normal.
As we are unable to predict how many members will take industrial action, any service we are able to provide may be subject to change with little notice. We understand this can be frustrating but are doing what we can to continue providing urgent and emergency care for those who need it most.
What if I need urgent or emergency care?
Anyone who needs urgent care should use NHS111 online or call NHS 111 to be assessed and directed to the right care for them. GP services are not impacted by this strike action so you should continue to contact them in the usual way when appropriate.
When someone is seriously ill or injured and their life is at risk, you should seek emergency care in the normal way, by calling 999 or attending the Emergency Department.