We know how important it is for patients and families to be able to see visitors. Please help us keep our patients and staff as safe as possible by checking the guidance below before you visiting.
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Voluntary Services team can help pass on personal messages from family and friends.
After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
During your stay in hospital you will meet a number of different members of staff. All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do.
If you have any questions about your treatment, please ask a doctor or a nurse.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
Date: 06 July 2022
Since the beginning of the pandemic, health and care staff at Portsmouth Hospitals University NHS Trust have worn facemasks in clinical settings including on the wards, outpatient departments and in the emergency department. From tomorrow (Thursday 7 July) Portsmouth Hospitals University NHS Trust is reintroducing mask wearing across all areas of the hospitals for all staff, patients and visitors. This includes the QA in Cosham, St Mary’s Hospital and Fareham Community Hospital.
We have seen sharp rise in the number of Covid-19 cases in the local community. This surge in cases is having a significant impact on our hospital and rising numbers of staff are self-isolating or absent with Covid symptoms. We are reintroducing mask wearing in all areas of our sites to do everything possible to prevent the further spread of the Omicron variants and protect our most vulnerable patients and our staff.
We are also seeing large numbers of people attend our emergency department (ED) and using our services across the hospital. We have limited space to treat emergency patients and we are only able to treat patients with life threatening conditions and injuries. Please do not attend the ED unless it’s an emergency such as serious blood loss, suspected stroke or heart attack, or loss of consciousness.
Patients who do not need to be seen in ED should go to their local Urgent Treatment Centres or call 111 for advice.
Thank you for your continued support in throughout these difficult times.