After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”
Read more on visiting times...
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.
After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”
Read more on visiting times...
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
During your stay in hospital you will meet a number of different members of staff. All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do.
If you have any questions about your treatment, please ask a doctor or a nurse.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
Date: 03 November 2022
Nurses from a satellite dialysis unit of Queen Alexandra Hospital are celebrating after a recent Care Quality Commission (CQC) inspection rated its service as good.
A team of inspectors from the CQC carried out an unannounced inspection in August at the Havant Renal Unit, based at Langstone Gate, Havant.
The unit, which was opened in June 2020 and is operated by Diaverum UK Limited on behalf of Portsmouth Hospitals University NHS Trust, provides a dialysis service for local people with chronic kidney disease.
The report found:
Natalie Borman, Divisional Director for Networked Services and Consultant Nephrologist at Portsmouth Hospitals University NHS Trust, said: “An amazing well done to our team at the Havant Renal Unit for this good rating! Dialysis units in the community play such an important role in providing life-saving treatment for patients with chronic kidney disease.
“I am so pleased that the hard work of all our teams and their commitment to improving for our patients has been recognised. There is much to be proud of and celebrate in the inspection report and I would like to thank our teams who have worked so hard to achieve this.”
To read the full report click here.
