After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”
Read more on visiting times...
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.
After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”
Read more on visiting times...
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
During your stay in hospital you will meet a number of different members of staff. All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do.
If you have any questions about your treatment, please ask a doctor or a nurse.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
Date: 21 December 2022
Health professionals at the Queen Alexandra Hospital in Portsmouth are calling upon the local community to help them get loved ones home in time for Christmas.
Dr John Knighton, Medical Director at Portsmouth Hospitals University NHS Trust said: “Friends and family play a key role in helping us get patients home where they can recover better and more quickly in their own homes in comfortable surroundings.
"Please speak to the team of healthcare professionals on the wards about how you can help and if you can support them to go home a few days earlier. If you are able to help with collecting patients rather than relying on the hospital to organise patient transport, this can reduce delays, and be a better experience for your loved ones too. Every day matters and you will also help us care for people that still require hospital care.”
As soon as a person is medically ready to leave hospital, they should be discharged home or to a local care home of community hospital. Every time one patient leaves hospital it helps a further four patients move through the hospital to ensure they get the care they need in a timely way. This means the emergency department is free for those that need lifesaving care, and ambulances are able to quickly return to the community to provide emergency support to people.
Liz Rix, Chief Nurse added “We need to work with families to help support their loved ones when they leave our hospitals. We know that the longer patients stay in hospital the greater the risk of deconditioning where immobility and inactivity causes muscle weakness, walking difficulty and increased risk of falls and fractures.
"At a time when our services are really stretched the extra support patients receive from those closest to them can really help with their recovery and return to good health and independence. Just making sure they have a hot meal, something to drink and taking their medication will not only help the patient recover but will help another Portsmouth person who needs a hospital bed.”
The Trust thanks everyone involved with the ongoing care of its patients - it makes a real difference to a patient's recovery and health to be able to safely leave hospital when ready.
People can find out more about the discharge process and how you can help on our website: https://www.porthosp.nhs.uk/ready-to-go.htm
