Temporary visiting restrictions due to COVID-19

We recently made the difficult decision to suspend visiting to our hospital until further notice except in the below exceptional circumstances, to help reduce the spread of COVID-19.

Read more information about restrictions…


Messages for loved ones and keeping in touch

We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication.  Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.

Read more information about messages for loved ones…

Temporary visiting restrictions due to COVID-19

We recently made the difficult decision to suspend visiting to our hospital until further notice except in the below exceptional circumstances, to help reduce the spread of COVID-19.

Read more information about restrictions…


Messages for loved ones and keeping in touch

We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication.  Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.

Read more information about messages for loved ones…

During your stay in hospital you will meet a number of different members of staff.  All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do. 

If you have any questions about your treatment, please ask a doctor or a nurse.

There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.

News

Discharge guidance: information for the public

Date: 23 March 2020

Being discharged from hospital: what you need to know

Over the coming weeks the NHS needs to make sure it is able to support all those who will need hospital treatment as a result of coronavirus (COVID-19). To do this we need to organise the safe discharge of people who are well enough to leave hospital.

A staff member will discuss the discharge process and transport arrangements with the patient directly when they are well enough to leave hospital, or with a family member, friend or carer. Patients will either be discharged to their own home or to another place of care (such as a care home or community hospital).

If they require care and support when they get home, this will be arranged. Any care provided will be free of charge for a period of time to support their recovery. After this time they may be required to contribute to the cost of care.

Please be aware that patients will not be offered a choice of where they will be discharged to and they will not be able to remain in hospital if they choose not to accept the care that is offered following discharge. Our focus needs to be on freeing up as many hospital beds as quickly as possible while ensuring that patients are discharged safely and to the most appropriate place. We ask for your continued understanding and support as we do this. Thank you. 

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Queen Alexandra Hospital,
Cosham,
Portsmouth,
PO6 3LY

© 2020, Portsmouth Hospitals NHS Trust