Current visiting times

We know how important it is for patients and families to be able to see visitors. Please help us keep our patients and staff as safe as possible by checking the guidance below before you visiting. 

Read more on visiting times...


Messages for loved ones and keeping in touch

We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication.  Our ward staff are keeping in touch with patients’ next of kin directly and our Voluntary Services team can help pass on personal messages from family and friends.

Read more information about messages for loved ones…

Current visiting times

After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”

Read more on visiting times...


Messages for loved ones and keeping in touch

We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication.  Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.

Read more information about messages for loved ones…

Our Strategy – Working Together, Improving Together

Our strategy sets out our vision, values, strategic aims and most importantly, how we will deliver against these ambitions for our patients, communities, and people in the future.

It is not just a document, it is for and about everyone at PHU, building on what we have achieved with a renewed focus on continuous improvement and the need to continue to work together and improve together to achieve our goals. 

A full copy of the strategy can be downloaded here.

For more information, please visit our strategy webpage.

There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.

News

Critical incident stood down at PHU

Date: 02 February 2024

Thanks to the hard work of all involved, we are today (Friday 2 February 2024) standing down the critical incident at Portsmouth Hospitals University NHS Trust (PHU).

We made the decision to declare a critical incident because together with health and social care partners we needed to take immediate action to reduce the risk to emergency service provision, due to the high levels of occupancy and demand across our services and the wider health and care system.

To support the safe delivery of care going forward, we have agreed a commitment from all of us across the Portsmouth and South East Hampshire health and care system to explore new ways of working to provide the best care for our patients and support our staff.

Whilst this is a positive step, our hospital is still incredibly busy and we are seeing a lot of patients coming to the Emergency Department.

On Monday 29 January, we saw over 100 patients than we would usually expect, putting services under further pressure. Our teams are working incredibly hard to minimise disruption, but we know that unfortunately some patients have had to wait longer than we like or had procedures/appointments postponed, so apologise to anyone affected by this.

To help our teams, we are also asking people to:

  • Only attend the Emergency Department if they have a life-threatening injury or illness – people who do not need to be cared for at the Emergency Department will be redirected to a more appropriate service.
  • Help get their loved one home if the decision has been made that they are ready to leave hospital. This includes arranging transport and making sure they have clothing to travel home in. More information on this can be found on our ‘Ready to Go’ website page.
  • Use NHS 111 onlineor visit their local pharmacy if they need medical advice over the weekend or are unsure where to go.

Thank you to our partners and community for your continued support during this time and to our staff for their ongoing dedication to our patients.

  • Summary:
  • Category:
Back to top
Working together to drive excellence in care for our patients and communities Page feedback Tell us what you think

Get in touch

Queen Alexandra Hospital,
Cosham,
Portsmouth,
PO6 3LY

  • 023 9228 6000

© 2024, Portsmouth Hospitals University NHS Trust