Current visiting times

After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”

Read more on visiting times...


Messages for loved ones and keeping in touch

We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication.  Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.

Read more information about messages for loved ones…

Current visiting times

After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”

Read more on visiting times...


Messages for loved ones and keeping in touch

We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication.  Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.

Read more information about messages for loved ones…

During your stay in hospital you will meet a number of different members of staff.  All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do. 

If you have any questions about your treatment, please ask a doctor or a nurse.

There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.

News

Critical incident declared at Portsmouth Hospitals University NHS Trust to help protect patient safety

Date: 20 December 2022

Portsmouth Hospitals University NHS Trust have declared a critical incident today (Tuesday 20 December) to protect patient safety as a result of extreme and sustained pressure on services across Portsmouth and South East Hampshire resulting in significant delays for patients requiring emergency care.

Demand for an emergency response is far outstripping the capacity available in Portsmouth and South East Hampshire at this time.

There are significant and unacceptable delays currently and we apologise for this. We are doing everything in our power to meet the current demand.

Our capacity will only be used for life threatening conditions or injuries.

Ensuring patients can get home quickly to their loved ones after their stay in hospital is really important for their care and outcome. It also means that we can prepare the bed space for our next patient who needs our help.

As a friend or relative of someone in hospital, there are a few things you should do to help to get them home quickly:

  • On admission, give the nursing staff contact details of any services which your loved one will need to have rearranged before discharge, for example, carers.
  • Arrange transport home from hospital wherever possible
  • Make sure they have their medication and dressings, if applicable, before leaving the hospital.
  • Ask about outpatient appointments if relevant, making sure they know where they need to go, for example, a hospital or GP surgery. They will also need to know if they need to make the appointment.
  • Ask for a copy of their discharge letter.
  • Take clothes and shoes to the hospital.

We are working closely with our partners across Hampshire and the Isle of Wight who are also taking all critical incident actions to provide capacity in all services.

Thank you for all your support during this difficult and busy time.

 

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Queen Alexandra Hospital,
Cosham,
Portsmouth,
PO6 3LY

  • 023 9228 6000

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