Current visiting times

After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”

Read more on visiting times...


Messages for loved ones and keeping in touch

We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication.  Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.

Read more information about messages for loved ones…

Current visiting times

After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”

Read more on visiting times...


Messages for loved ones and keeping in touch

We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication.  Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.

Read more information about messages for loved ones…

During your stay in hospital you will meet a number of different members of staff.  All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do. 

If you have any questions about your treatment, please ask a doctor or a nurse.

There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.

News

Critical incident declared at Portsmouth Hospitals University NHS Trust due to pressure on services

Date: 11 July 2022

Due to extreme pressure across the site, an increasingly challenging staffing position and the added strain of the prolonged high temperatures this week, we have taken the difficult decision to declare a critical incident. 

Our Emergency Department (ED) remains full with patients and we have very limited space to treat emergency patients. We are only able to treat patients with life threatening conditions and injuries, so anyone patients who arrive at ED without a life-threatening condition or injury, will be redirected to alternative services that can help.  

The South Central Ambulance Service have also declared a critical incident today. Do not call 999 unless it is a serious or life-threatening emergency as the ambulance service is also under intense pressure.

Our immediate priority is to ensure there are beds available to admit our most seriously ill patients into and we are focusing on safely discharging as many patients as possible. We ask that families and loved ones support us with this and collect patients as soon as they are ready to be discharged.

The safety and comfort of our patients is paramount, we will be providing staff and patients with additional water and ice creams/lollies as well as reviewing ventilation on our wards so that patients staying with us and our staff teams are as comfortable as possible during the hot weather. Water stations are also being set up at the entrance points to the hospital.

If you are unsure of where to go, visit www.111.nhs.uk who will be able to help you get the help you need. 

Thank you for everyone’s support so far with this incredibly difficult situation.

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Queen Alexandra Hospital,
Cosham,
Portsmouth,
PO6 3LY

  • 023 9228 6000

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