After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”
Read more on visiting times...
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.
After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”
Read more on visiting times...
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
During your stay in hospital you will meet a number of different members of staff. All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do.
If you have any questions about your treatment, please ask a doctor or a nurse.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
Date: 15 July 2021
On Monday 19 July, the next step in lifting restrictions will take place in England.
Throughout the COVID-19 pandemic and beyond, the safety of our patients, visitors and staff has remained incredibly important to us. Due to this and the increasing number of Covid positive cases within our local communities and hospitals, staff and visitors must continue to wear appropriate PPE including face masks and keep socially distanced where possible, even after 19 July.
As a hospital, we care for some of the most vulnerable people in our communities and have a responsibility to look after them and our staff. To keep all of us safe there are five things that we all need to continue to do when coming onto any of our sites:
You can also help protect yourself and those around you by getting vaccinated against COVID-19. Remember to get the best protection you need both doses of the vaccine and everyone aged 18 and over can now make an appointment to get vaccinated for free.
Our visiting restrictions and rules for accompanying patients to appointments and the emergency department will stay the same. We also continue encouraging people to virtually visit where possible and our family liaison team can support with video calls home. Current social distancing arrangements will also remain in place across all our cafes and restaurants.
Where appropriate, some outpatients’ appointments will continue to take place remotely by telephone or video call.
John Knighton, medical director, at Portsmouth Hospitals University NHS Trust, said, "While it is exciting for many that we are able to return to some of the freedoms we've all missed, it is vital that we remember to do what we can to keep each other safe. This is why in order to protect our vulnerable patients and staff, we need you to continue following our rules when coming onto our sites. We are seeing increasing numbers of patients coming into Queen Alexandra Hospital with COVID-19 while still providing elective and other urgent care, so cannot run the risk of numbers escalating further."
Thank you for your ongoing support and understanding during what has been a difficult time for us all.
