A stay in hospital can be a daunting time for anyone whether it is for a short or long time. But having someone with you can help you recover and make you feel more at ease.
Keeping in contact with friends and family is important to patients. It is recognised that a balance is needed between maintaining that contact and allowing for rest and recuperation. In response to feedback from patients, families and carers wards and departments have local guidelines about visiting times so please do check before visiting.
At Portsmouth Hospitals NHS Trust, we are proud to provide expert, compassionate care.
We are here for our local population of about 675,000 residents across Portsmouth and south east Hampshire and care for many people beyond, including providing some tertiary services to a catchment area of more than 2m people.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
During your stay in hospital you will meet a number of different members of staff. All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do.
If you have any questions about your treatment, please ask a doctor or a nurse.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
Date: 21 February 2020
It’s International Year of the Nurse 2020 and we’re talking to Caroline Chapman, Hospital @ Night Consultant Nurse, here at PHT, to find out how nursing has changed over the years and what this means today.
Caroline says: “I became the first Consultant Nurse for Hospital @ Night (H@N) in the country after completing the Health Education Wessex consultant practitioner programme in 2015. I am responsible for leading the team of clinicians overnight as we assess, treat and review patients on inpatient wards across the Trust. This role involves working in multiple specialities, with ward teams and developing the service to ensure patient safety is maintained at a high standard. Working together as a clinical team of nurse practitioners, doctors, advanced nurse practitioners and technicians overnight gives increased scope to manage challenging and competing priorities.”
“I am also the Trust lead for Non-Medical prescribing (NMP’s) which is a progressive and exciting role that supports and develops advanced practice skills. By supporting NMPs we are opening up greater opportunities to meet patient need and to develop and progress our highly skilled workforce. This is vital in the changing landscape of modern healthcare to ensure that we deliver safe, effective and sustainable care and treatment.
“I love my role as I get to work clinically with patients and I can see how much advanced clinical practice benefits patients. I developed the Acute and General Medicine Advanced Clinical Practitioner training program and have the privilege of developing, supporting and sustaining advanced practice at PHT. In the 17 years of working in the Trust I have seen advanced practice evolving into a robust and responsive role that is embedded in how we work together.”