We know how important it is for patients and families to be able to see visitors. Please help us keep our patients and staff as safe as possible by checking the guidance below before you visiting.
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Voluntary Services team can help pass on personal messages from family and friends.
After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
During your stay in hospital you will meet a number of different members of staff. All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do.
If you have any questions about your treatment, please ask a doctor or a nurse.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
Date: 17 September 2021
We are planning a number of significant improvements to Queen Alexandra Hospital to make sure we can continue to deliver high quality services in efficient, well-maintained and well-designed buildings.
As part of this, construction will soon start on our new multi-storey car park for patients and visitors, located next to our brand new ward building.
The work means that, from 25 September, the North Car Park will be closed until Spring 2022.
What this means for patients and visitors
From 25 September, patients and visitors will no longer be able to use the North Car Park and will be directed to use other car parks around the site, including our main public
multi-storey car park located opposite the hospital main entrance.
Patients attending appointments in the Rehab Building
The entrance to the Rehab Building, next to the North Car Park, will have to close for the duration of the work. A new entrance will be provided around the back of the building for access from the new Rehab Patient car park.
If you are driving to your appointment in the Rehab Building, please follow signs for the Rehab Patient Car Park, which is at the back of the Rehab Building and accessed via Harvey Road. There will also be a dedicated drop-off and pick-up area here.
If you are walking, coming by bus or you use the disabled parking spaces by the hospital’s North Entrance, please use the new pedestrian access from Nightingale Road. If you use this entrance, please use the lift to go up one floor to the rehab reception on level D.
Volunteers will be on hand to help you find your way, however please don’t hesitate to ask any member of our team if you need help.
We are sorry for any inconvenience and thank you for your patience during the work.
For more information
If you have any questions or concerns, please contact our Patient Advice and Liaison Service (PALS) at on 023 9228 6309 (Free phone 0800 917 6039) or email PHT.PALS@porthosp.nhs.uk.