We know how important it is for patients and families to be able to see visitors. Please help us keep our patients and staff as safe as possible by checking the guidance below before you visiting.
Read more on visiting times...
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Voluntary Services team can help pass on personal messages from family and friends.
After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”
Read more on visiting times...
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
Our Strategy – Working Together, Improving Together
Our strategy sets out our vision, values, strategic aims and most importantly, how we will deliver against these ambitions for our patients, communities, and people in the future.
It is not just a document, it is for and about everyone at PHU, building on what we have achieved with a renewed focus on continuous improvement and the need to continue to work together and improve together to achieve our goals.
A full copy of the strategy can be downloaded here.
For more information, please visit our strategy webpage.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
Date: 17 May 2023
Time: 11:00
From Wednesday 17 May, you only need to wear a face mask in our hospitals if you are visiting a patient with a respiratory infection, such as COVID-19, or if they are at a higher risk of serious illness (immunocompromised).
These changes have been made due to the rate of positive COVID-19 cases remaining at a consistently low level in the community, and is in line with national guidance on the mandated use of face masks in healthcare settings.
Mask wearing will be a personal choice for people visiting most areas of our hospital and we will still have masks available at entrances for anyone wishing to take extra precautions.
If you are unwell, please don’t visit until you are feeling better. If you have symptoms such as diarrhoea and vomiting please do not visit the hospital until you have been clear of these symptoms for at least 48 hours.
Hand hygiene continues to be very important. Please ensure you regularly use alcohol hand rub available to clean your hands both before and after you visit a loved one. Wash your hands with soap and water after going to the toilet, to prevent the spread of infections such as norovirus.
Liz Rix, Chief Nurse said “ Patient safety remains our priority. Although masks will no longer be mandatory in most clinical areas, we will still be following Standard Infection Prevention and Control (IPC) guidance to keep our vulnerable patients safe.
“We will continue to monitor the level of COVID-19 in our community and our guidance may change again should we see an increase in cases. Our standard IPC guidance about washing or gelling your hands remains to help us minimising the spread of infections within our sites.”
