After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
During your stay in hospital you will meet a number of different members of staff. All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do.
If you have any questions about your treatment, please ask a doctor or a nurse.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
Date: 14 June 2022
Tom Coles, a healthcare support worker from Queen Alexandra Hospital (QA), has been appointed as the new Deputy Mayor for Portsmouth.
On a mission to improve services for people with ADHD and Autism, the father-of-three is hoping to use his own experiences of being diagnosed with ADHD to campaign for his community.
He explained: “It took me a long time to come to terms with my diagnosis. I believe it's important for people to see others with similar conditions speaking about their stories and signposting to where they can access services.”
Described as being caring and attentive, Tom will thrive in his new role being able to listen to his community to make change. “I love interacting with the patients and their visitors, finding out about them and providing company to patients, particularly those who may not have visitors often,” Tom said. “I'm looking forward to representing the city and doing what I can to promote causes that may be in need of a boost.”
His team on the acute stroke unit F4 are in full support. Alison Hoskin, Senior Sister, said: “We are delighted and very proud of Tom with his achievement and are sure that he will strive to improve services for people with ADHD in Portsmouth.
“Tom has always been very proud of his councillor work and balances this challenging work with his care of the patients in our ward.”