After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”
Read more on visiting times...
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.
After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”
Read more on visiting times...
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
During your stay in hospital you will meet a number of different members of staff. All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do.
If you have any questions about your treatment, please ask a doctor or a nurse.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
Date: 18 November 2021
Our bag drop service, which has meant loved ones could send gifts, messages, and essentials to patients in hospital, is run by an amazing group of dedicated volunteers, one of which is Tony Pankhurst.
For his dedication, reliability and cheery nature, Tony has been voted Volunteer of the Month.
Volunteer services co-ordinator Louise Cann-Hallam nominated Tony.
She said: “Tony is a relatively new volunteer only joining us this year but has proved to be an invaluable member of the bag drop team.
“The bag drop volunteers are amazing but Tony's willingness to cover other shifts at short notice has meant that the service continues to be covered when volunteers are unable to attend.
“This in turn has meant that patients have still been able to receive their essential, personal items and messages from their loved ones.
“Tony has covered a number of Sundays by himself, as these prove harder to fill, and the service would have had to close had he not helped out. Thank you Tony for all you do.”
Our chairman Melloney Poole surprised Tony with a certificate and a badge.
Do you know an individual or group of volunteers who go the extra mile?
Nominate them for volunteer of the month on our website.
Paper copies can also be downloaded from the website and sent to Communications, De La Court, Queen Alexandra Hospital, PO6 3LY.
#ProudtobePHU
