A stay in hospital can be a daunting time for anyone whether it is for a short or long time. But having someone with you can help you recover and make you feel more at ease.
Keeping in contact with friends and family is important to patients. It is recognised that a balance is needed between maintaining that contact and allowing for rest and recuperation. In response to feedback from patients, families and carers wards and departments have local guidelines about visiting times so please do check before visiting.
At Portsmouth Hospitals NHS Trust, we are proud to provide expert, compassionate care.
We are here for our local population of about 675,000 residents across Portsmouth and south east Hampshire and care for many people beyond, including providing some tertiary services to a catchment area of more than 2m people.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
During your stay in hospital you will meet a number of different members of staff. All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do.
If you have any questions about your treatment, please ask a doctor or a nurse.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
Date: 12 August 2019
We are celebrating the recent success of some of our apprentices, who are among some of the first in the UK to pass the Healthcare Science Apprenticeship.
In total, the Trust employs 169 apprentices, with 100 being existing staff looking to develop their career and 69 being brand new to the NHS. The spread of apprenticeships cover both clinical and non-clinical roles, 82 in clinical departments and 87 in non-clinical departments which cover Business and Administration, Engineering Manufacture, Healthcare Support Worker apprenticeships and many more.
Seven apprentices have passed so far, with three passing their Level 2 Healthcare Science Assistant Apprenticeship most recently. These include, Faye Nield, Medical Laboratory Assistant in Blood Sciences and John Allen and Sandra Valence, Hospital Sterilisation and Decontamination Unit (HSDU) Technicians, with John and Sandra being the second and third to pass in the UK.
Faye looks forward to progressing in the pathology department now that she has passed and says: “I am really pleased to have passed as I can now take my next steps in my career progression and move forward to where I want to be in the future, which is hopefully higher in the pathology department to support my colleagues and patients.”
The apprenticeship was introduced to the Trust in 2017 and being the only organisation to provide the training in the South, we welcome apprentices from across the local area including Southampton and the Isle of Wight.
Lisa-Marie Way, Corporate Educator, says: “We are a vocational education centre, delivering not only apprenticeships, but BTECs and internal training. As a Trust, we have been forward thinking with offering apprenticeships as we know that they are a brilliant way to develop staff and allow the local community to take up a career in healthcare.”
The apprenticeship runs for 15 months, concluding with an End Point Assessment where an independent examiner undertakes observations and a professional practice test. Lisa notes: “Following the End Point Assessment, the apprentices receive their results a few weeks later, which can be a pass, merit or distinction.
“So far, we have had seven out of seven successful completers and have even more students currently undertaking the apprenticeship. The apprenticeship is a brilliant stepping stone for people wanting to take the next stage in their career or for someone who wishes to get involved in a department like Pathology and is not sure how.”
Sandra, a mature student, says she really enjoyed her apprenticeship and looks forward to progressing in her career. She says: “I am thrilled to have finished my apprenticeship and I have thoroughly enjoyed it. I can now go on to get my technical certificate in Decontamination Sciences which will enable me to progress further in my career.”
The apprentices were praised for their achievement following a certificate presentation with Andrew Flatt, Care Group Director for Clinic Support, who says: “It is fantastic that we have these new apprentices especially given the HSDU qualification who are some of the first in the country to pass, so I am very proud as a Trust that we can be pioneers on this and I wish them very well.”
John Allen, also a mature student, adds: “I am glad I have finally finished my apprenticeship. I had a few hurdles along the way but I have completed it and I am really pleased that I have passed.”
The Trust is keen to expand the qualification to more healthcare science departments, working together as one team to continue to develop staff. To find out more information about the apprenticeships on offer, visit the NHS Jobs website.