We know how important it is for patients and families to be able to see visitors. Please help us keep our patients and staff as safe as possible by checking the guidance below before you visiting.
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Voluntary Services team can help pass on personal messages from family and friends.
After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
During your stay in hospital you will meet a number of different members of staff. All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do.
If you have any questions about your treatment, please ask a doctor or a nurse.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
Date: 14 September 2022
Monday 19 September has been declared a national Bank holiday to mark the date of Her Majesty Queen Elizabeth II’s State Funeral. While some services are reduced, in recognition of the Bank Holiday and to allow our staff pay their respects to Her Majesty and commemorate Her reign, we are continuing to provide more services than on a normal bank holiday.
All patients who have an appointment or procedure scheduled for Monday will be contacted this week by telephone, text message or email.
We understand this may be a difficult time for many people and we are working hard to ensure we can continue to provide the best possible care. We would like to thank all our patients for their understanding at this time. We are making provision for those patients already in hospital to be able to pay their respects and watch the funeral of Her Majesty Queen Elizabeth II.
Please remember to call NHS 111 or visit NHS 111 online if you or your family need urgent medical help. Urgent treatment centres will run as normal throughout this bank holiday weekend. Patients with life-threatening illnesses should still attend our ED department.
We would once again like to share our deep condolences with the Royal Family for their loss.