Current visiting times

We know how important it is for patients and families to be able to see visitors. Please help us keep our patients and staff as safe as possible by checking the guidance below before you visiting. 

Read more on visiting times...


Messages for loved ones and keeping in touch

We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication.  Our ward staff are keeping in touch with patients’ next of kin directly and our Voluntary Services team can help pass on personal messages from family and friends.

Read more information about messages for loved ones…

Current visiting times

After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”

Read more on visiting times...


Messages for loved ones and keeping in touch

We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication.  Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.

Read more information about messages for loved ones…

Our Strategy – Working Together, Improving Together

Our strategy sets out our vision, values, strategic aims and most importantly, how we will deliver against these ambitions for our patients, communities, and people in the future.

It is not just a document, it is for and about everyone at PHU, building on what we have achieved with a renewed focus on continuous improvement and the need to continue to work together and improve together to achieve our goals. 

A full copy of the strategy can be downloaded here.

For more information, please visit our strategy webpage.

There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.

Volunteering

Last updated: 07 November 2023

We are fortunate to have a dedicated community of more than 500 volunteers who make a huge contribution to the Trust.

Our volunteers regularly go above and beyond, giving up their valuable time to provide support in roles ranging from mealtime assistants to hospital guides, patient experience and helping out in our charity shop.

Our Happy To Chat volunteers offer time to chat for patients who may feel isolated or lonely in hospital by befriending them, talking and listening. They encourage patients to take part in social activities where appropriate and provide additional support to improve patients’ discharge experience.

The commitment and dedication of our volunteers is second to none and we are immensely grateful for all that they do. We welcome volunteers from the age of 16 upwards and believe that everyone has something to give.

Terry Perring is a patient experience volunteer and has been with the Trust since 2003, first working as a Health Care Support Worker and now volunteering.

Terry wanted to give back to the NHS that had looked after him so well, so decided to take up a volunteering role at our hospital.

Terry said: “I chose to volunteer with the NHS because I like the feeling of working with a large organisation with one singular goal: to make patients’ experience as stress and trouble free as possible – and of course to make them better.”

In his daily role Terry visits patients in their beds to ask them a series of survey questions, to give them the chance to discuss any issues and also to give personal feedback to further improve patient care.

Recognition for our volunteers

The contribution our volunteers make is hugely valued. Every year we hold a celebration during volunteers’ week to recognise and thank our volunteers for their support.

Volunteers are also recognised at our annual Pride of Portsmouth Awards, which celebrate our dedicated staff and volunteers.

Our Trust Chairman, Melloney Poole OBE, has introduced a Kindness of Your Heart award which is awarded monthly to an individual or volunteer team in recognition of the dedication and commitment they have shown in their role or roles.

The Pets As Therapy (PAT) Team at QA won Volunteer of the Year at the NHS Parliamentary Awards, which were held on the national health service’s 75th birthday at the Queen Elizabeth Conference Centre in Westminster.

The PAT team have been visiting patients and staff around the hospital for nearly a decade and were nominated by Portsmouth North MP Penny Mordaunt and Gosport MP Caroline Dinenage for their dedication to patient and staff wellbeing.

 

Become a volunteer

The current recruitment window for expressing an interest to volunteer has now CLOSED and will reopen on 1st January 2024. 

The recruitment calendar dates to apply for a volunteer position at Portsmouth Hospitals University NHS Trust will be: 

1st – 31st January 2024

1st – 30th April 2024

1st – 31st July 2024

1st – 31st October 2024 

Outside of these dates, any expression of interest forms received will be held until the next recruitment round commences.

If you would like to apply to become a volunteer for Portsmouth Hospitals University NHS Trust, please download an expression of interest form and return using the contact details below.

Telephone:   023 9228 6401

Email: voluntary.services@porthosp.nhs.uk

In writing:

Voluntary Services Office

B Level Queen Alexandra Hospital

Portsmouth

Hampshire

PO6 3LY

If you're interested in volunteering and becoming one of our Ward Assistants please download this role description and email your application using the application pack above to  voluntary.services@porthosp.nhs.uk

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Queen Alexandra Hospital,
Cosham,
Portsmouth,
PO6 3LY

  • 023 9228 6000

© 2023, Portsmouth Hospitals University NHS Trust