A stay in hospital can be a daunting time for anyone whether it is for a short or long time. But having someone with you can help you recover and make you feel more at ease.
Keeping in contact with friends and family is important to patients. It is recognised that a balance is needed between maintaining that contact and allowing for rest and recuperation. In response to feedback from patients, families and carers wards and departments have local guidelines about visiting times so please do check before visiting.
At Portsmouth Hospitals NHS Trust, we are proud to provide expert, compassionate care.
We are here for our local population of about 675,000 residents across Portsmouth and south east Hampshire and care for many people beyond, including providing some tertiary services to a catchment area of more than 2m people.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
During your stay in hospital you will meet a number of different members of staff. All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do.
If you have any questions about your treatment, please ask a doctor or a nurse.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
Last updated: 28 October 2019
We are privileged to have more than 80 volunteers who give up their valuable time to support patients and staff at Queen Alexandra Hospital as part of the League of Friends.
The league’s mission is to improve care and comforts for patients and staff at QA, above and beyond those funded by the NHS.
More than £4m has been raised for the Trust since the league was formed in October 1952.
It is run entirely by volunteers - ranging in age from 30 to over 80 – all of whom go above and beyond to support patients and staff.
The league runs a coffee shop on B Level at the hospital and also provides three trolley services, visiting various wards and departments, as well as running a free monthly art group. The team have organised 16 annual art competitions and artists can also exhibit their work at the hospital for a small fee.
In the last year alone, the League of Friends donated almost £100,000 to the Trust, which has been put towards equipment including:
The league has also helped fund cuddly toys for the paediatric emergency department, slippers for patients and radio equipment for Hospital Radio, among other
Our League of Friends volunteers make a huge contribution and we are extremely grateful for their support.
To find out more about volunteering with the League of Friends please call Jan Spear, Chairman on 023 92286000 extension 6797 or email firstname.lastname@example.org.