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Confidentiality

Everyone working for the NHS has a legal duty to keep information about you confidential.

You may be receiving care from other people as well as the NHS (like Social Services).  We may need to share some information about you with them so we can all work together for your benefit.  Information about you will only be passed over if they have a genuine need for it, and we have your permission.

We will not disclose your information to third parties without your permission unless there are exceptional circumstances, such as when the health or safety of others is at risk or if the law requires us to pass on information.  Anyone who receives information from us also has a legal duty to keep it confidential.

The term "Safe Haven" is recognised throughout the NHS to describe the administrative arrangements to safeguard the confidential transfer of your information between organisations or sites.  We have Safe Haven procedures available to all staff to ensure that your information remains confidential when staff use any of the following:

  • Fax machine
  • Post / email
  • Telephones/ answer phones
  • Computer Systems/ electronic media
  • Manual records and books
  • White boards/ notice boards in the Trust.

For more information on Patient confidentiality and access to health records visit the Department of Health link below

Patient Confidentiality and access to Health Records

Visit the Information Governance Department page.

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Last updated - 16 November 2016
Working together to drive excellence in care for our patients and communities

Contact

Queen Alexandra Hospital
Cosham, Portsmouth
PO6 3LY
Tel: 023 9228 6000

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