Patient transport at Portsmouth Hospitals NHS Trust is provided by South Central Ambulance Service (SCAS) NHS Foundation Trust, using a fleet of purpose built vehicles and trained, uniformed staff for patients registered with GPs in:
More information on the service can be found at www.scas.nhs.uk.
The service is available to eligible, non-emergency patients:
The service is only available to eligible patients. Patients are considered eligible if:
All services are available seven days a week, including bank holidays, during the following hours:
06:00 – 22:00 Outpatient appointments, admissions to and discharges from hospital
Outpatient appointments bookings are accepted until 1500 the day prior to travel.
06:00 – 23:00 Renal patients attending dialysis at Queen Alexandra Hospital, Portsmouth, or one of its six satellite sites
08:00 – 18:00 Repatriation of patients registered with a GP in Hampshire from elsewhere in England, Wales or Scotland
Book online at https://pts.scas.nhs.uk/ptsonlinenew.
To use the online booking you must register to receive a username and password by emailing our on line trainers via firstname.lastname@example.org. Details on online training sessions can be found at:
Transport for Bariatric patients (who may require an assessment before travel) should be booked via the contact centre on 0300 100 0024 option 1
Please refer to the Patient Transport Booking Guidelines and other helpful information on this page to help you make your booking.
If you have an issue with the booking of patient transport, please call the SCAS contact centre on 0300 100 0024.
To obtain ETAs for your patients, please call the dedicated ETA phone number
0300 0135 003.
Please note, you can't access ETA information on the 0300 100 0024 number.
SCAS PTS may be able to assist with the repatriations however these bookings are classed as extra contractual and therefore prior authorisation is required prior to conveyance. If the journey request is out of core hours then authorisation will need to be discussed with the operations centre on ext xxx