We know how important it is for patients and families to be able to see visitors. Please help us keep our patients and staff as safe as possible by checking the guidance below before you visiting.
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Voluntary Services team can help pass on personal messages from family and friends.
After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
Our Strategy – Working Together, Improving Together
Our strategy sets out our vision, values, strategic aims and most importantly, how we will deliver against these ambitions for our patients, communities, and people in the future.
It is not just a document, it is for and about everyone at PHU, building on what we have achieved with a renewed focus on continuous improvement and the need to continue to work together and improve together to achieve our goals.
A full copy of the strategy can be downloaded here.
For more information, please visit our strategy webpage.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
Last updated: 30 October 2023
An alternative to traditional on-site Hospital appointments. We are now rolling out Video consultation capabilities, which is as convenient as a phone call, retaining the value of face-to-face communication. It can save you travel time and money, and brings care to your home environment, removing you from infection risk at hospital sites. Instead of travelling to their appointment, your join the clinic’s online waiting area. The health service is notified when you arrive, and a member of the team can join you when ready.There is no need for you to create an account. No information you enter is stored or recorded.
Click here for a demonstration.
- A laptop, tablet or smart phone
- Webcam and Microphone
- Google Chrome or Apple Safari
- A good connection to the internet
- A good connection to the internet - if you can watch a video online (e.g. YouTube) you will be able to make a video call.
- A private, well-lit area where they will not be disturbed during the consultation.
Video calls are secure and your privacy is protected. Please ensure you are not in a public place where potential sensitive information could be overheard.
The video call is free if made on a secure WiFi network but will use mobile data if using 4G. A video call uses a similar amount of data to Skype® or FaceTime®.