We know how important it is for patients and families to be able to see visitors. Please help us keep our patients and staff as safe as possible by checking the guidance below before you visiting.
Read more on visiting times...
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Voluntary Services team can help pass on personal messages from family and friends.
After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”
Read more on visiting times...
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
Our Strategy – Working Together, Improving Together
Our strategy sets out our vision, values, strategic aims and most importantly, how we will deliver against these ambitions for our patients, communities, and people in the future.
It is not just a document, it is for and about everyone at PHU, building on what we have achieved with a renewed focus on continuous improvement and the need to continue to work together and improve together to achieve our goals.
A full copy of the strategy can be downloaded here.
For more information, please visit our strategy webpage.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
Last updated: 15 November 2022
Call 999 in a medical emergency – when someone is seriously ill or injured and their life is at risk.
You should use the NHS 111 service if you urgently need medical help or advice but it's not a life-threatening situation.
But if you need to speak to someone in the renal unit, please useful contact details below.
If you wish to contact other departments in the trust please visit the contact us page.
Department | Manager/ Staff | Contact Number | Fax Number |
Care Group Director | Dr Jonathan Louden | ||
General Manager | Melanie Teasdale | 023 92 286000 Ext 1061 | |
Head of Nursing | Sheila Humphrey | 023 92 286000 Ext 4035 | |
Matron | Josie Murphy / Rachael Hunter | 02392 286000 Ext 1074 / 1103 | |
Service Manager | Jane Elmes | 02392 286000 Ext 1006 | |
Renal Day Ward | Francis Fabi | 02392 286000 Ext 1042 | |
Ward G9 | Lauren Whitcher | 02392 286000 Ext 1102 | |
Renal Matron | Danilo Abat | 02392 286000 Ext 1090/1097 | |
Ward G6 | Vivien Apalit | 02392 286000 Ext 1100 | |
Portsmouth Main Hub (HU) | Sharon Huggins | 02392 286000 Ext 1085/1084 | |
Isle of Wight Dialysis Unit | Victoria Phelps | 01983 821314 | |
Totton Dialysis Unit | Susan Court | 02380 660195 | 02380 861201 |
Bognor Dialysis Unit | Elizabeth Muldoon | 01243 862175 | |
Basingstoke Dialysis Unit | Noxolo Mzondo | 01256 338580 | 01256 338581 |
Chandlers Ford Dialysis Unit | Margaret Allyn | 02380 279270 | 02380 279278 |
Havant Dialysis Unit | Andreia Peres | 02392 479300 | 02392 479190 |
Milford Dialysis Unit | Betty Idicula | 01590 630660 | 01590 641077 |
Salisbury Dialysis Unit | Tina Symons | 01722 411441 | 01722 411605 |
Renal Informatics | Jin Baichun/ Sheila Davies | 02392 286000 Ext 1003 | |
Transplant Immunosuppression Service | Louise Shone | 02392283361 | |
EPO Team | Aileen Heminsley | 02392 286000 Ext 6641 | |
Peritoneal Dialysis | Toots Ansell | 01489 587411 | |
Renal Dietitians | Clare Grout | 02392 286000 ext 1014 / 1016 |