We know how important it is for patients and families to be able to see visitors. Please help us keep our patients and staff as safe as possible by checking the guidance below before you visiting.
Read more on visiting times...
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Voluntary Services team can help pass on personal messages from family and friends.
After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”
Read more on visiting times...
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
During your stay in hospital you will meet a number of different members of staff. All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do.
If you have any questions about your treatment, please ask a doctor or a nurse.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
Last updated: 28 November 2019
We are keen to recruit volunteers to support the Macmillan Centre at Queen Alexandra Hospital. We are looking for people who can offer a warm, friendly welcome to visitors, deal with initial enquiries and listen to people’s concerns, without judging them and maintaining their privacy. We also have volunteers who provide more specialist services such as complementary therapies, counselling and hypnotherapy.
If you would be interested in volunteering in the centre please contact the number below for more information. We would like you to be able to commit to volunteering at least three hours a week. Full training will be given.
The centre offers support and information to people affected by cancer. We see an average of 80 visitors a day to provide information, welfare benefits advice, complementary therapies, counselling, emotional support or simply a quiet place to wait. We are open Monday-Friday 10am-4pm.
If you are interested and would like more details please contact us: 02392 283324 or e-mail: macmillan@porthosp.nhs.uk
Centre Volunteer Linda said, “Volunteering at the Macmillan Centre has enriched my life, being able to make a difference to a patients cancer journey has been a privilege”
