A stay in hospital can be a daunting time for anyone whether it is for a short or long time. But having someone with you can help you recover and make you feel more at ease.
Keeping in contact with friends and family is important to patients. It is recognised that a balance is needed between maintaining that contact and allowing for rest and recuperation. In response to feedback from patients, families and carers wards and departments have local guidelines about visiting times so please do check before visiting.
At Portsmouth Hospitals NHS Trust, we are proud to provide expert, compassionate care.
We are here for our local population of about 675,000 residents across Portsmouth and south east Hampshire and care for many people beyond, including providing some tertiary services to a catchment area of more than 2m people.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
During your stay in hospital you will meet a number of different members of staff. All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do.
If you have any questions about your treatment, please ask a doctor or a nurse.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
Last updated: 10 January 2020
Let me introduce myself, my name's Rachael and I will be your hair loss advisor (or wig lady, as I'm sometimes known!) The hair loss clinic runs every Thursday and Friday here at the Macmillan Centre at QA Hospital. On the day you will be welcomed into a private room where we discuss what you want and need from your wig.
I personally have Alopecia and have worn wigs full time for the last 17 years, so I can fully understand your worries and fears before coming in. I'm sure you will be reassured and pleasantly surprised by the wide range of styles and colours available to you and modern wig making techniques mean they will look and feel natural and comfortable.
Ideally you can come in before you have experienced any hairloss, but you can always bring pictures of yourself to assist in choosing styles if this is not possible. It's great if you are able to bring a family member or friend to support you in making your decision. Most clients are even able to chose and take home their new wig on the day!
I will also be on hand with hints and tips to help with styling and aftercare, as well as scarf tying and treating your own hair before and after your treatment.
The Portsmouth NHS Trust provide you with £120 for, or towards, your wig and with wigs ranging from roughly £90 - £200, you are able to pay to upgrade to the wig you want.
Please ask your consultant or nurse specialist to complete a referral form to access this service and for further information, or to book your appointment, please call Daxbourne on 0207 4032440 or via the website www.naturalimagewigs.co.uk