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Visiting suspended at Queen Alexandra Hospital (QA)


A stay in hospital can be a daunting time for anyone whether it is for a short or long time. But having someone with you can help you recover and make you feel more at ease.

Keeping in contact with friends and family is important to patients. It is recognised that a balance is needed between maintaining that contact and allowing for rest and recuperation. In response to feedback from patients, families and carers wards and departments have local guidelines about visiting times so please do check before visiting. 

Visiting suspended at Queen Alexandra Hospital (QA)


At Portsmouth Hospitals NHS Trust, we are proud to provide expert, compassionate care.

We are here for our local population of about 675,000 residents across Portsmouth and south east Hampshire and care for many people beyond, including providing some tertiary services to a catchment area of more than 2m people.

During your stay in hospital you will meet a number of different members of staff.  All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do. 

If you have any questions about your treatment, please ask a doctor or a nurse.

There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.

Benefits Advice

Last updated: 12 December 2019

When you or a loved one has been diagnosed with cancer, money worries should be the last thing on your mind. There is a local team of Macmillan experts who understand how tough it can be when you need to get a hold on the facts. They can help you make sense of your finances and guide you every step of the way.

The Macmillan Centre hosts the Hampshire Macmillan Citizens Advice Service on Mondays and Wednesdays. If you or your family have been affected by cancer, you can get free, confidential welfare benefits and money advice from a specialist Citizens Advice Bureau advisor.

What can we help with?

Hampshire Macmillan Citizens Advice Service is for people affected by cancer. We offer free, impartial and confidential information and advice on a range of issues including:

  • Welfare benefit applications
  • Money matters including debts, pensions, insurance, grants and fuel schemes
  • Employment advice for employees and employers
  • Housing Family matters
  • Travel

Where can you find us?

If you live in Hampshire or the Isle of Wight then we can help, you can call our Advice helpline on 0344 8477727 for help over the phone or to arrange an appointment. We can meet you at various locations in the area:

  • Gosport War Memorial Hospital
  • Queen Alexandra Hospital Portsmouth
  • Royal Hampshire County Hospital Winchester
  • St Mary’s Hospital Isle of Wight
  • Southampton General Hospital
  • Local Citizens Advice Bureaux
  • Some Libraries
  • Hospices in Hampshire and the Isle of Wight

We can also meet at your home if you cannot travel. Alternatively, ask the local CAB or Macmillan staff at the hospital to give us your contact details and we will call you.

Click here to access the government's benefits information pages (opens in a new window).

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