We know how important it is for patients and families to be able to see visitors. Please help us keep our patients and staff as safe as possible by checking the guidance below before you visiting.
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Voluntary Services team can help pass on personal messages from family and friends.
After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
During your stay in hospital you will meet a number of different members of staff. All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do.
If you have any questions about your treatment, please ask a doctor or a nurse.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
Last updated: 12 December 2019
When you or a loved one has been diagnosed with cancer, money worries should be the last thing on your mind. There is a local team of Macmillan experts who understand how tough it can be when you need to get a hold on the facts. They can help you make sense of your finances and guide you every step of the way.
The Macmillan Centre hosts the Hampshire Macmillan Citizens Advice Service on Mondays and Wednesdays. If you or your family have been affected by cancer, you can get free, confidential welfare benefits and money advice from a specialist Citizens Advice Bureau advisor.
Hampshire Macmillan Citizens Advice Service is for people affected by cancer. We offer free, impartial and confidential information and advice on a range of issues including:
If you live in Hampshire or the Isle of Wight then we can help, you can call our Advice helpline on 0344 8477727 for help over the phone or to arrange an appointment. We can meet you at various locations in the area:
We can also meet at your home if you cannot travel. Alternatively, ask the local CAB or Macmillan staff at the hospital to give us your contact details and we will call you.
Click here to access the government's benefits information pages (opens in a new window).