We know how important it is for patients and families to be able to see visitors. Please help us keep our patients and staff as safe as possible by checking the guidance below before you visiting.
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Voluntary Services team can help pass on personal messages from family and friends.
After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
Our Strategy – Working Together, Improving Together
Our strategy sets out our vision, values, strategic aims and most importantly, how we will deliver against these ambitions for our patients, communities, and people in the future.
It is not just a document, it is for and about everyone at PHU, building on what we have achieved with a renewed focus on continuous improvement and the need to continue to work together and improve together to achieve our goals.
A full copy of the strategy can be downloaded here.
For more information, please visit our strategy webpage.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
Last updated: 15 February 2023
We are excited to be open with a newly refurbished centre, Monday to Friday between 10am and 4pm.
We can listen to your worries and concerns and offer advice. We can also sign-post you to other services. These appointments will be arranged to coincide with your next hospital visit.
Call us on 02392 283323 or email email@example.com
We also have a self-referral form so you can get in touch with details of support you are looking for:
Please see below for links to other areas of support.
Macmillan Cancer Support are also on hand using a free telephone number which is available 7 days a week, 8am-8pm: 0808 808 00 00. The links to their website are: Macmillan Cancer Support - Macmillan Cancer Support and for their information on COVID-19 Coronavirus
Financial Advice: If you would like any advice regarding benefits and finance, please call the Macmillan Hampshire Citizens Advice Service on 0344 847 7727. Their lines are available Monday – Friday between 9am and 4pm and you can leave a message.
Wig Service: A wig referral scheme is available through our partner Daxbourne. Please ask your consultant or nurse specialist to complete a referral to this service. A member of their team will call you once the referral is received (please note that Daxbourne are based in London so they will be calling from a London number). For further information please access their website: https://www.naturalimagewigs.co.uk/
Living with or after a cancer diagnosis? Do you want to enhance your resilience through these difficult times, rediscover strengths and increase your ability to cope? Then why not join Macmillan Cancer Support’s online self-management program called iHOPE. The program focuses on topics including:
The course lasts 6 weeks and they ask that you commit to a minimum of 2 hours per week, at a time to suit you. You will need to have access to the internet via smartphone, tablet or PC. To find out more, please click on the link: Online Survey Software | Qualtrics Survey Solutions
Self Management: Look Good Feel Better are an independent charity offering virtual workshops and tutorials on skin care advice and make up for women. To find out more, please click on the link: Virtual workshops - Look Good Feel Better
Physical Wellbeing: we would like to signpost you to some NHS tutorials on physical activity:
Pilates: An extremely effective gentle and low impact exercise class. Please click on the link to access this course: Introduction to Pilates - Workout 1 | NHS - YouTube
HIIT: These sessions are quick bursts of intense exercise mixed with lower intensity periods of rest that make it a way to burn calories effectively in the allotted time. Please click on the link to access this course: Introduction to HIIT - Workout 1 | NHS - YouTube
Macmillan Cancer Support also provide information and resources on physical activity. To find out more, please click on the link: Physical activity resources - Macmillan Cancer Support
Emotional Wellbeing: we would like to signpost you to some NHS Moodzone podcasts:
Low confidence: https://www.youtube.com/watch?v=prxiTwyu56M
Sleep problems: https://www.youtube.com/watch?v=AwlfS2yDJN0
Our Information and Support Centre can be found on B Level within the Haematology and Oncology department, follow the green “Macmillan Centre” signs to us.
The centre is visible from the main atrium, directly above the main reception and opposite the League of Friends Café.
There is lift access from the main atrium and we also have level access available from the Haematology and Oncology side entrance.