We know how important it is for patients and families to be able to see visitors. Please help us keep our patients and staff as safe as possible by checking the guidance below before you visiting.
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Voluntary Services team can help pass on personal messages from family and friends.
After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
During your stay in hospital you will meet a number of different members of staff. All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do.
If you have any questions about your treatment, please ask a doctor or a nurse.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
Last updated: 21 October 2022
A) Read through your Essential Skills Booklet 2022-2023 (the green one, Download here)
B) Find and complete one E-assessment for either clinical or non clinical staff, accessed via ESR.
C) Some staff will be required to attend a classroom course for Basic Life Support, Moving and Handling People, Blood Awareness, and Fire. Dates when classes are available can be found on ESR.
Your requirements are listed on your Compliance Matrix which can be found on ESR. Requirements are set according to your role and the department that you work in.
Places on classroom courses can be booked in ESR or by contacting Learning & Development.
You can enrol on e-learning programmes in the same way. Please remember to subscribe to the relevant certification if this option is available.
If you have problems with e-learning please contact the e-learning support team on extension 1241.
If you are unable to find the course you require please contact Learning & Development.
Requirements for each role are set by your Care Group managers. If you think that you are being asked to undertake training that is not relevant to your role please complete this form with the changes required, get it signed by the Care Group Director, Care Group Lead Nurse, or Care Group Manager, and e-mail it to Learning.Development@porthosp.nhs.uk
If you believe that your training has not been recorded correctly. Please contact the Learning and Development team via Learning.Development@porthosp.nhs.uk