We know how important it is for patients and families to be able to see visitors. Please help us keep our patients and staff as safe as possible by checking the guidance below before you visiting.
Read more on visiting times...
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Voluntary Services team can help pass on personal messages from family and friends.
After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”
Read more on visiting times...
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
During your stay in hospital you will meet a number of different members of staff. All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do.
If you have any questions about your treatment, please ask a doctor or a nurse.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
Last updated: 10 November 2020
Education Centre, E Level, access via Lift Area 1 / Stairs from North Entrance
QAH Training Facilities in purple
The doors are open from 07:30 to 18:30 Monday to Friday.
Reception is manned 08:00-16:00 Monday to Friday.
Various staff are usually in the main office at most times during the day.
If meetings are booked for outside of these hours, a Security Access Task needs to be arranged in advance. Call the Education Centre Reception on Ext 6477 or send an email to Room.BookingRequests@porthosp.nhs.uk
If you have an Out of Hours room booking, you should have been given a Security Task Reference Number to allow access the Centre when you arrive.
Please call Security on Ext 6100 from the phone in the corridor, and quote the number you have been given. Security will then ensure the appropriate door(s) is opened for you. You will also be expected to call Security again when you are finished, so that the Centre can be secured again when you leave.
PLEASE NOTE - If an Out of Hours meeting has not been booked and approved during normal working hours, it will not be possible to arrange access to the Centre by calling the Helpdesk.
There are three main ways to secure a room booking:
Simply visit this link and use your usual Trust username and password to log into the system to search for and book rooms.
(TIP – Save this link to your Desktop for easier / quicker access in the future)
An early booking window is usually opened up around June each year, for 4-6 weeks, to allow for advance requests for the following year.
You will need to complete an Advance Room Booking Request Form (template attached) for every meeting title you wish to book.
These forms should be returned to Kate Cameron (kate.cameron@porthosp.nhs.uk)
All these advanced booking requests will then be entered onto the system during August.
A full list of all bookings will then be sent to individual requesters so their bookings can be checked.
Only once all these advanced bookings have been entered will the Booking System be opened up for general use again.
Please direct any queries to Kate Cameron Extension 6671.
All of the rooms within the Education Centre have:
Please Note: A media box will not be required for bookings in the Lecture Theatre or any of our dispersed education rooms.
We manage a number of dispersed education rooms around the hospital. All of these (with the exception of the Rehabilitation Seminar Room) have computers and projectors.
Media boxes will not be required for these rooms, so if you have any problems with getting sound, please contact the Education Centre Reception (Extension 6477), or Kate Cameron (Extension 6671) for assistance.
Catering / Functions
Contact by e-mail qahfunctions.uk@engie.com or telephone extension 3634
Or go through Helpdesk on extension 6321
To connect via a smartphone or tablet through Settings. Sign up to "AccessPHT" and enter your trust username and password.
If you have an older android device this may require you to set up more advanced options (please see reception for further details).
Please sign up to "NHS Wi-Fi". Click on connections in settings and follow the instructions on your screen.
