After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
During your stay in hospital you will meet a number of different members of staff. All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do.
If you have any questions about your treatment, please ask a doctor or a nurse.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
Last updated: 27 November 2019
Our Critical Care Follow-up clinic was started in 2002 by Dr P Young and Sister Sandra Taylor. It continues to be led by Sister Taylor together with Dr Kay Adeniji along with a Band 5 Staff Nurse orientation. The clinic generally sees Patients who have a stay of more than 3 days on the Critical Care unit.
Dr Kayode Adeniji
Consultant in Critical Care
Sister Sandra Taylor
Senior Sister in in Critical Care
Band 5 Staff Nurse Orientation
Patients can have multi-faceted problems related to Critical Care. The clinic provides an opportunity to discuss what patients should expect from their recovery and for us to see what progress has been made following discharge from the unit. Patients and their families/loved ones have found this clinic to be of great benefit.Why come to Clinic?
The ICU follow up clinic’s aims are based on the principles of the NICE guideline 83 (2009) for rehabilitation after critical illness. These include:
Providing information for patients or relatives on their ICU stay. Patients can discuss any concerns about memory problems and their recovery
Identifying, supporting and providing guidance to patients and relatives regarding physical and psychological issues
Facilitating onward referrals for specialist care (medical and psychological)
Providing a contact person for on-going support
Making the service available to all ICU patients
An additional important aspect is also the feedback that we get on the experience and delivery of the care that we provide to both patients and their families whilst on the unit.
The Clinic runs every Monday and every other Thursday on E5, Critical Care unit, Queen Alexandra Hospital.
Patients who have been on the Critical Care Unit for more than 3 days may receive a letter inviting them to attend after hospital discharge. However, any patient who has been on critical care is welcome to call and book an appointment. Any specialty can refer patients to clinic if they feel we can help.
For more information please contact
Sister Sandra Taylor – Telephone 02392286000 (Ext 3381)
The Intensive Care Unit Support Teams for Ex-Patients (ICUsteps) is a highly recommended free web source http://www.icusteps.org/. It was founded in 2005 by ex-patients, their relatives and ICU staff. There is a forum on the ICUsteps site which may be of use and is available here.