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Bullying Harassment What can I do?

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What can I do?

It can be extremely upsetting to be on the receiving end of what you perceive to be harassing or bullying behaviour, or to witness it. You may feel you are being overly sensitive or it may lower your self-esteem. If you are not sure how to tackle this very awkward subject there are a number of things you can do and many sources of support and information.

The first step is normally to speak to someone you feel comfortable talking to about your concerns,  this may be your manager, a colleague, a trade union (TU) or staff representative, or the helplines listed above. You could describe the behaviour you’ve been experiencing and get their opinion of whether it may constitute bullying or harassment. For advice and support call the confidential help line on 02392 286000 ext. 4321 or email respect.me@porthosp.nhs.uk

Resolve the issue informally

Many issues can be resolved informally. This may involve you, with the support of a colleague or manager, approaching the person whom you believe is treating your unfairly or inappropriately. You could describe the unacceptable behaviour and explain how it makes you feel and how you would like it to change. It may be that the perpetrator does not realise their behaviour is upsetting, so they need to be given the chance to modify their actions.


Mediation by a neutral third party can often be helpful in resolving difficult issues such as bullying or harassment. The Mediation Service can be contacted on 02392 283248

If informal resolution has not worked, follow the PHT formal grievance procedure.  If your complaint is upheld, the Trust may pursue a number of options.

Share your experience  Make a record  Seek advice and support  Attempt to resolve informally  Mediation  Formal Grievance

Talk to someone you trust, someone who will support you and provide a fresh perspective and sympathetic ear

Keep a diary of details and events.  Include names of any witnesses and any emails or correspondence

Contact someone who can help you.  Line manager, another manager, Trade Union representative, or email respect.me@porthosp.nhs.uk

This may involve you, with the support of a colleague or manager, approaching the person whom you believe is treating your unfairly or inappropriately.

By a neutral third party.  Aquilis Counselling services offer mediation

02392 283248

Follow the Trust’s formal grievance policy.  Intranet/Strategies,Policies & Guidance/ Human Resources Policies


Case Study

Phil enjoys his work, is very keen on information technology and is an avid blogger and user of online sites. He notices that a colleague has been making demeaning comments about him online describing him as nerd without a social life. Phil challenges his colleague who says that what he does out of work is his own business and that if he doesn’t like it, it’s tough. Phil can legitimately complain about this to his manager as inflammatory or derogatory comments about colleagues on social networking constitute harassment.

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Last updated - 31 August 2016
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